182-2019 - Services Restored: As of 16:40 Thursday 7 November 2019 (AEDT) – BICON, COLS, OPP and PEBS invoicing services

7 November 2019

Who does this notice affect?

All clients attempting to access invoices using the department’s Biosecurity Import Conditions (BICON) system.

All importers and customs brokers lodging imported cargo documentation to the department for biosecurity assessment.

All clients wishing to make an online payment.

All importers of plants, cats and/or dogs using the Post Entry Biosecurity System.


The issue causing an outage to the department’s finance system has now been resolved. Clients can make payments using the following systems as normal:


  • Cargo Online Lodgement System (COLS)
  • Online Payment Service (OPS/IPR)
  • Post-Entry Biosecurity System (PEBS)
  • Biosecurity Import Conditions (BICON) system

Further information:   

If you have any concerns or questions please contact us at Information.

Last reviewed: 11 November 2019
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