188-2019 - BICON invoicing services, COLS, OPP and PEBS unavailable from 23:30 Thursday 14 November to 00:15 Friday 15 November 2019 (AEDT)
13 November 2019
Who does this notice affect?
All clients attempting to access invoices using the department’s Biosecurity Import Conditions (BICON) system during this planned outage period.
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage period.
All clients who will be required to make an online payment during this planned outage period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.
Due to scheduled maintenance, the Cargo Online Lodgement System (COLS), Online Payment Service (OPP) and Post Entry Biosecurity System (PEBS) will be unavailable from 23:30 Thursday 14 November to 00:15 Friday 15 November 2019 (AEDT).
BICON will be available during this time, however clients may encounter error messages when attempting to submit new permit applications or view invoices related to previously submitted applications.
Clients are advised to await the completion of this maintenance period before attempting to access these services.
If you have any concerns or questions please contact us at Information.