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189-2019 - Unplanned Service Disruption: From 18:00 to 22:40 Tuesday 12 November 2019 (AEDT) – PEBS and COLS messaging

13 November 2019

Who does this notice affect?

All Department of Agriculture clients receiving email messages from the following applications:

  • The Cargo Online Lodgement System (COLS)
  • The Post Entry Biosecurity System (PEBS)

Information

An issue in the department’s I.T. infrastructure caused client messaging from the following applications to fail for approximately 4 hours yesterday evening:

  • Cargo Online Lodgement System (COLS)
  • Post Entry Biosecurity System (PEBS)

This service disruption has since been resolved and the above applications are sending client messages as normal.

Action

No action required. Manual emails will be progressively sent to clients who did not receive system generated emails as a result of this service disruption.

Further information:

If you have any concerns or questions please contact us at Information.

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Call 1800 900 090

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Page last updated: 13 November 2019

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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