204-2020 - Notification of the potential service delays due to khapra beetle interception

25 November 2020

Who does this notice affect?

All stakeholders in the import and shipping industries—including freight forwarders, Biosecurity Industry Participants, importers and customs brokers.

Information

Due to recent interception of khapra beetle (Trogoderma granarium), the department of Agriculture, Water and the Environment will be diverting a number of staff to the emergency response, in particular inspections and treatments required at a number of locations around the country.

This additional workload associated with the khapra beetle emergency response may impact the department’s capacity to meet published service standards in the Client Service Charter over the coming weeks.

The current response to the khapra beetle interception is necessary to ensure the risk to our agricultural industries, and associated trade, is managed.

Thank you in advance for your understanding, and for your ongoing patience and cooperation.

Further information

For further information regarding current khapra beetle interceptions, visit the Khapra beetle home page www.agriculture.gov.au/khaprabeetle.

If you do see any evidence of any insects in packaging material or in the goods that you have imported or purchased, please report it. To do this call our See.Secure.Report hotline on 1800 798 636.

Last reviewed: 25 November 2020
Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

Please verify that you are not a robot.

Skip