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251-2021: Change of account receivable communication email

23 December 2021 Who does this notice affect? All importers and exporters (including custom brokers) who receive services from the department since 5 December 2021. What has changed? On 5 December 2021, the Department of Agriculture, Water and the Environment (the department) upgraded its…
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2024-55: Plant Export Operations – Export systems expected maintenance outage

28 August 2024PurposeThis Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients, exporters and authorised officers, of an outage to the PEMS system due to a production upgrade directly to the PEMS system.Summary of changes and key…
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2024-68: Plant Export Operations – Export systems expected maintenance outage

25 October 2024PurposeThis Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients, exporters and authorised officers, of an outage due to a production upgrade to the PEMS system.Summary of changes and key pointsPEMS will be…
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2024-72: Plant Exports – Export systems expected maintenance outage

10 December 2024PurposeThis Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients, exporters and authorised officers, of an outage due to a production upgrade to the PEMS system.Summary of changes and key pointsPEMS will be…
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2025-03: Plant Exports Branch – Export systems expected maintenance outage

29 January 2025PurposeThis Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients, exporters and authorised officers, of an outage to the PEMS system due to a PEMS production upgrade.Summary of changes and key pointsPEMS will be…
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90-2020 - Extension to BICON service disruption – Friday 19 to Monday 22 June 2020

21 June 2020 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. Information Update: due to postponement of planned system maintenance, the services disruption to BICON has been extended…
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22-2019 - Department of Agriculture and Water Resources S-Cargo Scheduled Outage Notification 21:00 Saturday 16 February 2019 – 05:00 Sunday 17 February 2019 (AEDT)

​​15 February 2019Who does this notice affect? Importers and brokers of sea containers and break bulk cargo from countries listed on the Department of Agriculture and Water Resources’ Country Action…
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36-2019 - Department of Agriculture and Water Resources S-Cargo Scheduled Outage Notification 21:00 Saturday 16 March 2019 – 01:00 Sunday 17 March 2019 (AEDT)

​15 March 2019Who does this notice affect?Importers and brokers of sea containers and break bulk cargo from countries listed on the Department of Agriculture and Water Resources' Country Action List (CAL).…
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2023-27: NEXDOC planned outage – 8-9 September 2023 – Honey and apiculture products

08 September 2023 Purpose This Industry Advice Notice (IAN) is to remind exporters of honey and apiculture products of a planned outage for the Department of Agriculture, Fisheries and Forestry’s (the department’s) Next Export Documentation (NEXDOC) system and to inform you of a change in the…
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2022-03: Finance – Change to account receivable communication email

05 January 2022 Purpose This Industry Advice Notice (IAN) is to inform those in the plant export industry who receive services from the Department of Agriculture, Water and the Environment of upgrades to our finance system. Summary of changes and key points On 5 December 2021, our finance…
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