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08-2024: Services Restored: Thursday 01 February 2024 – PEBS

1 February 2024 Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage. Information The Post Entry Biosecurity System (PEBS) experienced an unplanned service disruption from 07:00 to 09:45…
01 February 2024 - Last modified

Plants and plant products returning to Australia

You must meet import requirements for plant products that have been exported from Australia and are now returning to Australia.Contact us before your products reach Australia.Who to contactAddress:…
04 November 2019 - Last modified

72-2019 - Services Restored: COLS as of 12:15 Thursday 16 May 2019 (AEST)

16 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information:The issue causing an unscheduled outage to the departments’ Cargo…
04 November 2019 - Last modified

280-2022: Services Restored: Friday 23 December 2022 – Biosecurity Portal

23 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned outage to the Biosecurity Portal has now been resolved. Clients can access the portal as normal. Action If you have…
23 December 2022 - Last modified

91-2024: Services Restored: 14 May 2024 – BICON

15 May 2024Who does this notice affect?All clients of the department’s Biosecurity Import Conditions (BICON) system.InformationBetween 14:00 and 16:20 on Tuesday 14 May 2024 (AEST) there was an unplanned service disruption resulting in some users being unable to access the BICON.This issue has now…
15 May 2024 - Last modified

12-2021: Services Restored: Thursday 28 January 2021 – SeaPest

28 January 2021 Who does this notice affect? All clients awaiting outcomes relating to Master Consolidator Declarations and Offshore Treatment Certificate assessments.  Information The unplanned service disruption to the department’s Seasonal Pest application has been resolved. …
28 January 2021 - Last modified

167-2020 - Services Restored: Tuesday 29 September 2020 – IMS

29 September 2020 Who does this notice affect? All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs. Information The issue causing a service disruption to the Import Management System (IMS) has now been resolved. The department…
29 September 2020 - Last modified

248-2023: Services Restored: Thursday 23 November 2023 – Import Management System

23 November 2023 Who does this notice affect? All clients lodging Self Assessed Clearances Information Restored time: As of: 09:45 Thursday 23 November 2023 (AEDT). Detail: The unplanned service disruption to the Import Management System (IMS) has been resolved. Messages that were queued…
23 November 2023 - Last modified

Questions and Answers

​​Release of Final report for the non-regulated analysis of existing policy for fresh mangosteen fruit from Indonesia June 2012 Non-regulated analysis of existing policy Why was this non-regulated…
04 November 2019 - Last modified

Questions and answers

25 August 2011​​Non-regulated risk analysis Why was this non-regulated risk analysis undertaken? Australia is responding to the Republic of Korea’s (hereafter Korea) request to export table grapes to…
04 November 2019 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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