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31-2018 - Integrated Cargo System (ICS) unavailable 01:00 (AEDT) to 04:00 (AEST) Sunday 1st April 2018

29 March 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.Information Due to…
04 November 2019 - Last modified

220-2020: Services Restored: Tuesday 15 December 2020 – COLS, MARS, PEBS

15 December 2020 Who does this notice affect? All shipping agents or operators of maritime conveyances who are required to report pre-arrival information. All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.…
15 December 2020 - Last modified

206-2020 - COLS and PEBS unavailable from 23:30 Tuesday 01 December 2020 to 01:00 Wednesday 02 December 2020 (AEDT)

1 December 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. All importers of plants, cats and/or dogs who will be required to use the Post Entry…
01 December 2020 - Last modified

Processing questionnaire for imported plant material

Please complete this questionnaire before you apply for an approved arrangement class 3.0. We will assess the information you provide to determine whether the processing at the facility can manage the biosecurity risks associated with the proposed import to keep Australia’s biosecurity protected…
04 August 2020 - Last modified

44-2024: Scheduled Outage: Friday 15 March 2024 – Import Management System

14 March 2024Who does this notice affect?All clients lodging Self Assessed ClearancesInformationDue to scheduled infrastructure maintenance, the Import Management System (IMS) will be unavailable from 20:00 to 23:30 Friday 15 March 2024 (AEDT).During the above maintenance window, there will be…
14 March 2024 - Last modified

97-2019 - Services restored: Messaging delay impacting AIMS, ICS, SAC and S-Cargo – Friday 21 June 2019

21 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
04 November 2019 - Last modified

204-2022: Scheduled Outage: Wednesday 26 October 2022 – COLS, MARS

24 October 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
24 October 2022 - Last modified

158-2022: Unplanned Service Disruption: Thursday 25 August 2022 – COLS Add Documents function

25 August 2022 Who does this notice affect? All importers and customs brokers who will be required to submit additional cargo documentation to the department for biosecurity assessment. Information Due to a technical system issue, some documents submitted through the ‘Add Documents’ feature in…
25 August 2022 - Last modified

242-2021: Urgent Scheduled Outage: Saturday 04 December 2021 – COLS, PEBS

3 December 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.  All importers of plants, cats and/or dogs who will be required to use the Post…
03 December 2021 - Last modified

119-2022: Urgent Scheduled Outage: Tuesday 12 July to Wednesday 13 July 2022 – COLS, OPS

12 July 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this service disruption. All clients who will be required to make an online payment during this planned…
12 July 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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