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238-2024: Services Restored: Monday 28 October 2024 – External Broker Website

28 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time:As of: 15:35 Monday 28 October 2024 (AEDT).The unplanned outage to the External Broker Website…
28 October 2024 - Last modified

140-2025: Services Restored: Monday 05 May 2025 – COLS

05 May 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. InformationResolved time: As of: 09:25 Monday 05 2025 (AEST).The unplanned service disruption to the Cargo…
05 May 2025 - Last modified

310-2024: Unplanned Service Disruption: Tuesday 24 December 2024 – COLS

24 December 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.InformationThe department’s Cargo Online Lodgement System (COLS) experienced…
24 December 2024 - Last modified

36-2023: Service Disruption: Sunday 26 February 2023 - BICON

17 February 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period. Information Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from…
20 February 2023 - Last modified

200-2022: Service Disruption: Sunday 23 October 2022 - BICON

17 October 2022 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period. Information Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16…
17 October 2022 - Last modified

66-2023: Service Disruption: Sunday 26 March 2023 - BICON

20 March 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period. Information Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:…
20 March 2023 - Last modified

56-2023: Unplanned Outage: Wednesday 08 March 2023 – COLS

8 March 2023 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information Start time: As of: 08:30 Wednesday 08 March 2023 (AEDT). Detail: The Cargo Online Lodgement System (…
08 March 2023 - Last modified

175-2022: Service Disruption: Sunday 25 September 2022 - BICON

19 September 2022 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period. Information Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from…
19 September 2022 - Last modified

259-2022: Service Disruption: Sunday 18 December 2022 - BICON

12 December 2022 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period. Information Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from…
12 December 2022 - Last modified

51-2022: Scheduled Outage: Friday 08 April to Saturday 09 April 2022 – MARS

04 April 2022 Who does this notice affect? All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage. Information To support scheduled maintenance, the Maritime Arrivals Reporting System (MARS) will be unavailable…
04 April 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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