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07-2024: Urgent Scheduled Outage: Monday 22 January 2024 – Biosecurity Portal

22 January 2024 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to urgent system maintenance, the…
22 January 2024 - Last modified

238-2024: Services Restored: Monday 28 October 2024 – External Broker Website

28 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time:As of: 15:35 Monday 28 October 2024 (AEDT).The unplanned outage to the External Broker Website…
28 October 2024 - Last modified

140-2025: Services Restored: Monday 05 May 2025 – COLS

05 May 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. InformationResolved time: As of: 09:25 Monday 05 2025 (AEST).The unplanned service disruption to the Cargo…
05 May 2025 - Last modified

310-2024: Unplanned Service Disruption: Tuesday 24 December 2024 – COLS

24 December 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.InformationThe department’s Cargo Online Lodgement System (COLS) experienced…
24 December 2024 - Last modified

186-2022: Unplanned Service Disruption: Wednesday 05 October 2022 – Biosecurity Portal

5 October 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result,…
05 October 2022 - Last modified

56-2023: Unplanned Outage: Wednesday 08 March 2023 – COLS

8 March 2023 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information Start time: As of: 08:30 Wednesday 08 March 2023 (AEDT). Detail: The Cargo Online Lodgement System (…
08 March 2023 - Last modified

166‑2022: Unplanned Service Disruption: Monday 05 September 2022 – Biosecurity Portal

5 September 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result,…
05 September 2022 - Last modified

241-2022: Scheduled Outage: Sunday 04 December 2022 – COLS

28 November 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. Information To support system maintenance, the Cargo Online Lodgement…
28 November 2022 - Last modified

120-2022: Urgent Scheduled Outage: Wednesday 13 July 2022 – COLS

13 July 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this service disruption. Information Due to urgent scheduled maintenance, the Cargo Online Lodgement System…
13 July 2022 - Last modified

112-2022: Unplanned Service Disruption: Tuesday 28 June 2022 - Cargo Online Lodgement System (COLS)

28 June 2022 Who does this notice affect? All importers and customs brokers attempting to submit lodgements in COLS. Information The Cargo Online Lodgement System (COLS) is currently experiencing an unplanned intermittent service disruption. This is preventing some clients from being able to…
28 June 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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