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04 July 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time: As of: 10:00 Friday 04 July 2025 (AEST).Detail:The unplanned outage to the External Broker…
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03 July 2025Who does this notice affect?Customs brokers who use the External Broker Website.InformationStart time:As of: 08:00 Wednesday 02 July 2025 (AEST).Detail:The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.…
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08 March 2023
Who does this notice affect?
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
Information
Restored time:
As of: 10:30 Wednesday 08 March 2023 (AEDT).
Detail:
The unplanned outage to the Cargo…
- Last modified
14 June 2022
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, the Cargo Online…
- Last modified
06 June 2022
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, the Cargo Online…
- Last modified
22 May 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections through the Biosecurity Portal.
Information
Due to scheduled system maintenance, the…
- Last modified
1 May 2023
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal.
Information
Resolved time:
As of: 14:40 Monday 01 May 2023 (AEST).
Detail:
The unplanned service disruption to the…
- Last modified
24 May 2021
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
Information
Due to system maintenance, the Cargo Online Lodgement System will be…
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What is EXDOC?EXDOC is a software application developed by the department for the purpose of managing export documentation for primary produce.EXDOC replaced manually generated permits and certificates. What is Export Documentation?Export documentation includesexport permits as required by…
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01 May 2025Who does this notice affect?All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo Report Personal Effects (PE)Approved arrangements…
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