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57-2023: Services Restored: Wednesday 08 March 2023 - COLS

08 March 2023 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information Restored time: As of: 10:30 Wednesday 08 March 2023 (AEDT). Detail: The unplanned outage to the Cargo…
08 March 2023 - Last modified

104-2023: Services Restored: Monday 01 May 2023 – Biosecurity Portal

1 May 2023 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal. Information Resolved time: As of: 14:40 Monday 01 May 2023 (AEST). Detail: The unplanned service disruption to the…
01 May 2023 - Last modified

120-2023: Scheduled Outage: Friday 26 May 2023 – Biosecurity Portal

22 May 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
22 May 2023 - Last modified

93-2022: Scheduled Outage: Thursday 09 June 2022 – COLS

06 June 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. Information Due to scheduled infrastructure maintenance, the Cargo Online…
07 June 2022 - Last modified

99-2022: Scheduled Outage: Friday 17 June 2022 – COLS

14 June 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. Information Due to scheduled infrastructure maintenance, the Cargo Online…
22 June 2022 - Last modified

102-2021: COLS unavailable from 23:00 Friday 28 May to 00:00 Saturday 29 May 2021 (AEST)

24 May 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. Information Due to system maintenance, the Cargo Online Lodgement System will be…
24 May 2021 - Last modified

206-2024: Services Restored: Monday 23 September 2024 – COLS

23 September 2024Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 09:40 Monday 23 September 2024 (AEST).The unplanned service disruption to the Cargo…
23 September 2024 - Last modified

03-2025: Services Restored: Wednesday 08 January 2025 – COLS

08 January 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 12:45 Wednesday 08 January 2025 (AEDT).The unplanned service disruption to the Cargo…
08 January 2025 - Last modified

213-2025: Unplanned Outage: Thursday 03 July 2025 – External Broker Website

03 July 2025Who does this notice affect?Customs brokers who use the External Broker Website.InformationStart time:As of: 08:00 Wednesday 02 July 2025 (AEST).Detail:The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.…
03 July 2025 - Last modified

215-2025: Services Restored: Friday 04 July 2025 – External Broker Website

04 July 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time: As of: 10:00 Friday 04 July 2025 (AEST).Detail:The unplanned outage to the External Broker…
04 July 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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