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78-2020 - Scheduled Service Disruption: From 01:00 to 05:00 Wednesday 03 June 2020 (AEST) - COLS, OPP and PEBS Payment Services

02 June 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All clients who will be required to make an online payment during this…
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55-2021: Scheduled Outage: 23:00 to 23:59 Friday 09 April 2021 (AEST) – COLS, MARS, OPP, PEBS

8 April 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
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142-2020 - COLS, MARS, OPS and PEBS unavailable from 23:30 Thursday 10 September to 04:30 Friday 11 September 2020 (AEST)

7 September 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage period. All shipping agents or operators of maritime conveyances who will be…
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126-2018 - COLS, MARS, PEBS and OPS unavailable from 23:00 Friday 21 September 2018 to 01:00 Saturday 22 September 2018 (AEST)

20 September 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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125-2018 - COLS, MARS, PEBS and OPS unavailable from 23:30 Thursday 20 September to 03:30 Friday 21 September 2018 (AEST)

20 September 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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177-2022: Unplanned Service Disruption: Friday 23 September 2022 – Biosecurity Portal

23 September 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department.InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients are unable to submit new import inspection…
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117-2024: Scheduled Outage: Wednesday 12 June to Thursday 13 June 2024– COLS, MARS, OPS and PEBS

11 June 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.All shipping agents or operators of maritime conveyances who will be required to…
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272-2024: Scheduled Outage: Saturday 23 November to Sunday 24 November 2024 – COLS, MARS, OPS, and PEBS

18 November 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.All shipping agents or operators of maritime conveyances who will be required…
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Request for biosecurity inspection at a non-Approved Arrangement site

An importer may apply for departmental approval for a biosecurity inspection to occur at a non-Approved Arrangement (AA) site. This may be due to the type, size or complexity of the goods being imported.The importer must complete the ‘Request for biosecurity inspection at non-AA site’ form and…
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88-2025: Scheduled Outage: Saturday 29 March to Sunday 30 March 2025 – BICON, DAFF messaging, SeaPest

24 March 2025Who does this notice affect?All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo Report Personal Effects (PE)All clients required…
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