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19 August 2022
Who does this notice affect?
All importers and customs brokers who are lodging inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal and Scheduling and Workload Management System (SWMS) has now been resolved.
Action…
- Last modified
11 October 2023
Who does this notice affect?
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Information
The outage to the Post Entry Biosecurity System (PEBS) will no longer occur. The maintenance…
- Last modified
23 March 2022
Who does this notice affect?
All clients attempting to contact the department via phone.
Information
The unplanned service disruption to the department’s telephony services has now been resolved and clients can now contact the department via phone.
Action
No action…
- Last modified
11 February 2022
Who does this notice affect?
All clients attempting to contact the department via phone.
Information
The unplanned service disruption to the department’s telephony services has now been resolved and clients can now contact the department via phone.
Action
No action required.…
- Last modified
27 April 2021
Who does this notice affect?
All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services.
Information
The unplanned outage to the departments network has been resolved.
Internal and external…
- Last modified
21 December 2020
Who does this notice affect?
All masters and agents required to submit ballast water assessments.
Information
The unplanned service disruption to the Maritime Arrivals Reporting System (MARS) has been resolved. Clients will now receive their ballast water assessment outcomes…
- Last modified
30 November 2023
Who does this notice affect?
All clients lodging Self Assessed Clearances
Information
Due to urgent scheduled maintenance, the Import Management System (IMS) will be unavailable for the duration of the outage period from 20:00 to 20:15 Thursday 30 November 2023 (AEDT). …
- Last modified
19 December 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.
Information
The unplanned outage to the Biosecurity Portal has been resolved. Clients can now access the…
- Last modified
18 December 2022
Who does this notice affect?
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
Information
The unplanned outage to the Maritime and Aircraft Reporting System (MARS) has been resolved. Users can now log in as normal.…
- Last modified
23 September 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal has been resolved. Clients can now submit new import inspection requests as…
- Last modified