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16 March 2022
Who does this notice affect?
All clients who are awaiting outcomes of biosecurity assessments.
Information
The department is currently experiencing an unplanned outage to its internal network.
Importers and brokers may experience delays with document processing and…
- Last modified
14 July 2022
Who does this notice affect?
All importers and customs brokers attempting to submit lodgements in COLS.
Information
The issue preventing some clients from being able to submit lodgements through the Cargo Online Lodgement System (COLS) has been resolved.
Action
No action required…
- Last modified
11 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationThere…
- Last modified
17 September 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.InformationDue to scheduled infrastructure maintenance, the SeaPest system will experience intermittent outages from 23:00 Saturday 21 September to 05:00 Sunday 22 September 2024 (AEST).ActionNo action…
- Last modified
Who does this notice affect? Users of the Biosecurity Import Conditions Database (BICON) website.Information Due to a server outage, some users were unable to access the BICON website. This issue has…
- Last modified
31 December 2020
Who does this notice affect?
All brokers and importers who are awaiting clearance of import declarations (FID, LFSAC) lodged on Tuesday 29 December 2020 and Wednesday 30 December 2020.
Information
The unplanned service disruption affecting AIMS has now been resolved.
Action…
- Last modified
16 December 2022
Who does this notice affect?
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
Information
The Maritime and Aircraft Reporting System (MARS) is currently experiencing an unplanned outage. As a result, external users are…
- Last modified
7 October 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
- Last modified
6 September 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
- Last modified
157-2024: *Cancelled* Scheduled Outage: Friday 19 July to Saturday 20 July 2024 – Biosecurity Portal
18 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationThe…
- Last modified