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14 January 2021
Who does this notice affect?
All importers and brokers anticipating outcomes of biosecurity assessments.
Information
The unplanned network issues experienced by the department have now been resolved. Staff are now processing biosecurity assessments as normal, however there…
- Last modified
19 December 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.
Information
The Biosecurity Portal is currently experiencing an unplanned outage. Staff may be unable to…
- Last modified
2 February 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
The unplanned service disruption to MyGov…
- Last modified
22 August 2022
Who does this notice affect?
All importers of plants, cats and/or dogs attempting to use the Post Entry Biosecurity System (PEBS).
Information
The unplanned service disruption to the Post Entry Biosecurity System (PEBS) has been resolved. Clients can now create and progress…
- Last modified
10 May 2021
Who does this notice affect?
All clients of the Department of Agriculture, Water and the Environment attempting to contact the department via email.
Information
The department is currently experiencing delays receiving inbound emails. As a result, clients may experience delays in…
- Last modified
13 January 2021
Who does this notice affect?
All importers and brokers anticipating outcomes of biosecurity assessments.
Information
The department is currently experiencing unplanned network issues. As a result, clients may experience delays in receiving biosecurity assessment outcomes.
The…
- Last modified
1 February 2024
Who does this notice affect?
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage.
Information
The Post Entry Biosecurity System (PEBS) experienced an unplanned service disruption from 07:00 to 09:45…
- Last modified
15 October 2021
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions (BICON) system to submit import permit applications.
Information
The unplanned service disruption to the Biosecurity Import Conditions System (BICON) has been resolved.…
- Last modified
23 November 2023
Who does this notice affect?
All clients lodging Self Assessed Clearances
Information
Restored time:
As of: 09:45 Thursday 23 November 2023 (AEDT).
Detail:
The unplanned service disruption to the Import Management System (IMS) has been resolved. Messages that were queued…
- Last modified
9 January 2023
Who does this notice affect?
All importers and customs brokers who will be required to lodge inspection requests to the department during this planned outage.
Information
Due to scheduled infrastructure maintenance, the Biosecurity Portal will be unavailable for clients…
- Last modified