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12-2022: Scheduled Outage: Thursday 03 February to Friday 04 February 2022 – COLS, OPS, PEBS

31 January 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. All clients who will be required to make an online payment during this planned outage…
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06-2019 - BICON, COLS, PEBS, EXDOC & MARS - Unavailable from 00:01 to 03:00 Saturday 19 January 2019 (AEDT)

​​​14 January 2019Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions (BICON) System during this planned maintenance period.All importers and customs…
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28-2019 - BICON, COLS, EXDOC, MARS PEBS and PEMS - Unavailable from 23:00 to 23:59 Friday 01 March 2019 (AEDT)

27 February 2019Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) System during this planned maintenance period. All importers and customs…
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08-2019 - BICON, COLS, EXDOC, MARS and PEBS - Unavailable from 00:00 to 02:00 Friday 25 January 2019 (AEDT)

​​​​21 January 2019Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions (BICON) System during this planned maintenance period.All importers and customs…
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2017-17 - Horticulture Exports Program – Export application due dates and weeks of audit – Lychee exports to the United States of America – Mango exports to the United States of America, China, Japan and the Republic of Korea

2 May 2017 Purpose To advise the lychee industry of the application due dates and weeks of audit for growers to nominate orchards / blocks for export to the United States of America (USA) and for packhouses and treatment facilities to apply for export to the USA in the 2017-18 season. To advise…
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49-2019 - Services Restored - Unscheduled Service Disruption Impacting Several Systems, Thursday 11 April 2019 (AEST)

​​11 April 2019Who does this notice affect?All clients who will be required to use the following systems.InformationDue to an unscheduled service disruption, the following systems were unavailable:Cargo…
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97-2019 - Services restored: Messaging delay impacting AIMS, ICS, SAC and S-Cargo – Friday 21 June 2019

21 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
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96-2019 - Unscheduled service disruption impacting AIMS, ICS, SAC and S-Cargo messaging – Friday 21 June 2019

21 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
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95-2019 - Services restored: Messaging delay impacting AIMS, ICS, SAC and S-Cargo – Thursday 20 June 2019

20 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
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Sea Cargo Contacts

​​[expand all] ​​Queensland North Queensland Business hours: 0800 – 1700 Phone:  +61 7 4030 7852 or +61 7 4030 7800 Fax:  +61 7 4030 7843 South Queensland Business hours: 0730 – 1630 Phone:  +61 7 3246 8702 Fax:  +61 7 3246 8650 Tasmania Bell Bay Business hours:…
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