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46-2023: Scheduled outage: Saturday 04 March 2023 - BICON

27 February 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage. Information Due to scheduled infrastructure maintenance, BICON will be unavailable from 23:00 to 23:30 Saturday 04 March 2023 (AEDT…
27 February 2023 - Last modified

150-2022: Services Restored: Monday 22 August 2022 – PEBS

22 August 2022 Who does this notice affect? All importers of plants, cats and/or dogs attempting to use the Post Entry Biosecurity System (PEBS). Information The unplanned service disruption to the Post Entry Biosecurity System (PEBS) has been resolved. Clients can now create and progress…
22 August 2022 - Last modified

89-2021: Unplanned Service Disruption: Monday 10 May 2021 – Inbound emails

10 May 2021 Who does this notice affect? All clients of the Department of Agriculture, Water and the Environment attempting to contact the department via email. Information The department is currently experiencing delays receiving inbound emails. As a result, clients may experience delays in…
10 May 2021 - Last modified

05-2021: Unplanned Service Disruption: Wednesday 13 January 2021 – Assessment Outcome Delays

13 January 2021 Who does this notice affect? All importers and brokers anticipating outcomes of biosecurity assessments. Information The department is currently experiencing unplanned network issues. As a result, clients may experience delays in receiving biosecurity assessment outcomes. The…
13 January 2021 - Last modified

75-2019 - Services Restored: COLS as of 11:05 Friday 17 May 2019 (AEST)

17 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information:The issue causing an unscheduled outage to the departments’ Cargo…
04 November 2019 - Last modified

Plants and plant products returning to Australia

You must meet import requirements for plant products that have been exported from Australia and are now returning to Australia.Contact us before your products reach Australia.Who to contactAddress:…
04 November 2019 - Last modified

72-2019 - Services Restored: COLS as of 12:15 Thursday 16 May 2019 (AEST)

16 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information:The issue causing an unscheduled outage to the departments’ Cargo…
04 November 2019 - Last modified

180-2023: Scheduled Outage: Saturday 02 September to Sunday 03 September 2023 - BICON

28 August 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage. Information To support system maintenance, BICON will be unavailable from 23:00 Saturday 02 September to 03:30 Sunday 03 September…
12 September 2023 - Last modified

214-2022: Scheduled Outage: Saturday 05 November to Sunday 06 November 2022 – Biosecurity Portal

31 October 2022 Who does this notice affect? All clients who will be required to lodge inspection requests to the department during this planned outage. Information Due to scheduled infrastructure maintenance, the Biosecurity Portal will be unavailable from 16:00 Saturday 05 November to 07:00…
31 October 2022 - Last modified

205-2022: Scheduled Outage: Saturday 29 October to Sunday 30 October 2022 – Biosecurity Portal

24 October 2022 Who does this notice affect? All clients who will be required to lodge inspection requests to the department during this planned outage. Information Due to scheduled infrastructure maintenance, the Biosecurity Portal will be unavailable from 16:00 Saturday 29 October to 07:00…
24 October 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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