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7 December 2023
Purpose
This Industry Advice Notice (IAN) is for export-registered establishments. You can now use our improved Export Service to manage export requirements with us in one place.
Summary of changes and key points
You can create an Export Service account online and use…
- Last modified
8 November 2019
Who does this notice affect?
All Department of Agriculture clients receiving email messages from the department, including departmental I.T. systems.
Information
The unplanned outage affecting the department’s emailing system has now been resolved. Clients should receive email…
- Last modified
28 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time:As of: 15:35 Monday 28 October 2024 (AEDT).The unplanned outage to the External Broker Website…
- Last modified
24 December 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.InformationThe department’s Cargo Online Lodgement System (COLS) experienced…
- Last modified
05 May 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. InformationResolved time: As of: 09:25 Monday 05 2025 (AEST).The unplanned service disruption to the Cargo…
- Last modified
22 February 2024
Who does this notice affect?
All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.
Information
Resolved time:
As of: 13:10 Thursday 22 February 2024 (AEDT).
Detail:
The unplanned service disruption to the Post Entry Biosecurity…
- Last modified
05 February 2024
Who does this notice affect?
All users of the below listed systems.
Information
The upgrade to TechOne and the outage to the following systems will no longer occur.
Cargo Online Lodgement System (COLS)
Online Payment Service (OPS)
Post Entry Biosecurity System (PEBS)…
- Last modified
4 April 2024Who does this notice affect?All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.InformationResolved time:As of: 18:00 Wednesday 03 April 2024 (AEDT).Detail:The unplanned service disruption to the Post Entry Biosecurity System (PEBS) has…
- Last modified
27 September 2023
Who does this notice affect?
All treatment providers who are required to lodge treatment documentation to the department.
Information
Restored time:
As of: 11:40 Wednesday 27 September 2023 (AEST).
Detail:
The unplanned service disruption to the MC Declaration and Treatment…
- Last modified
11 October 2022
Who does this notice affect?
All users of the below systems:
Agriculture Import Management System (AIMS)
Import Management System (IMS)
Maritime Arrival Reporting System (MARS)
Integrated Cargo System (ICS)
S-Cargo
Seasonal Pests (SeaPest)
Self-Assessed Clearance…
- Last modified