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243-2022: Services Restored: Tuesday 29 November 2022 – DAFF messaging

29 November 2022 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Import Management System (IMS) Integrated Cargo System (ICS) Cargo Online Lodgement System (COLS) Information The unplanned service disruption affecting the…
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236-2022: Services Restored: Wednesday 23 November 2022 – DAFF messaging

24 November 2022 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Import Management System (IMS) Integrated Cargo System (ICS) Cargo Online Lodgement System (COLS) Information The unplanned service disruption affecting the…
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55-2022: Services Restored: Sunday 10 April 2022 - COLS, MARS

Who does this notice affect? All importers and customs brokers required to lodge imported cargo documentation to the department for biosecurity assessment during the outage period. All shipping agents or operators of maritime conveyances required to report pre-arrival information during the…
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77-2022: Services Restored: Sunday 15 May 2022 – Numbered points in BICON import permits

16 May 2022 Who does this notice affect? All clients reviewing import permit PDF documents issued from the department’s Biosecurity Import Conditions (BICON) system. Information The issue causing numbered points to display out of sequence in some import permit PDF documents has been resolved.…
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242-2024: Unplanned Outage: Thursday 31 October 2024 – Telephony services (WA regional office)

31 October 2024Who does this notice affect?Clients attempting to contact the Department of Agriculture, Fisheries and Forestry, Western Australia regional office via phone.InformationDetail:The department’s Western Australia (WA) regional office is currently experiencing intermittent telephony…
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228-2024: Unplanned Outage: Thursday 24 October 2024 – External Broker Website

24 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.<InformationStart time:As of: 10:30 Monday 21 October 2024 (AEDT).Detail:The External Broker Website is currently…
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261-2024: Services Restored: Wednesday 13 November 2024 – Biosecurity Portal

13 November 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders required to make inspection booking requests via the Biosecurity Portal.InformationRestored timeAs of: 18:12 Wednesday 13 November 2024 (AEDT).DetailThe…
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34-2025: Services Restored: Monday 10 February 2025 – COLS

10 February 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 10:05 Monday 10 February 2025 (AEDT).Between 07:45 and 10:05, the Cargo Online Lodgement…
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166-2020 - Unplanned Service Disruption: Tuesday 29 September 2020 – IMS

29 September 2020 Who does this notice affect? All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs. Information An unplanned service disruption is preventing departmental staff from accessing the Import Management System (IMS).…
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160-2020 - Services Restored: As of 09:50 Friday 18 September 2020 (AEST) – ICS messaging

18 September 2020 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Cargo Online Lodgement System (COLS) Integrated Cargo System (ICS) S-Cargo Self-Assessed Clearance (SAC) Information The issue preventing messages from…
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