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209-2021: Scheduled Outage: Tuesday 28 September to Wednesday 29 September 2021 – COLS, OPS, PEBS

27 September 2021 Who does this notice affect? All clients who will be required to make an online payment during this planned outage. All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
27 September 2021 - Last modified

196-2021: Changes to structure of import conditions in BICON for fresh horticultural produce for human consumption

6 September 2021 Who does this notice affect? This notice is of interest to exporters, exporting National Plant Protection Organisations (NPPOs) and importers (and their customs brokers) of imported fresh horticultural produce. What has changed? Over the next 12 months, the department will be…
06 September 2021 - Last modified

195-2021: Scheduled Outage: Friday 10 September to Saturday 11 September 2021 – COLS, OPS, PEBS

6 September 2021 Who does this notice affect? All clients who will be required to make an online payment during this planned outage. All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
06 September 2021 - Last modified

12-2022: Scheduled Outage: Thursday 03 February to Friday 04 February 2022 – COLS, OPS, PEBS

31 January 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. All clients who will be required to make an online payment during this planned outage…
01 February 2022 - Last modified

146-2021: Scheduled Outage: Tuesday 06 July to Wednesday 07 July 2021 –COLS, OPS, PEBS

5 July 2021 Who does this notice affect? All clients who will be required to make an online payment during this planned outage. All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.…
05 July 2021 - Last modified

75-2021: Services Restored: COLS compatibility issues when using newer versions of web browsers

22 April 2021 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information A version update to Google Chrome, Microsoft Internet Explorer and Microsoft Edge was preventing some…
22 April 2021 - Last modified

148-2024: Unplanned Service Disruption: Friday 05 July 2024 – Biosecurity Portal

05 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart time:…
05 July 2024 - Last modified

135-2024: Unplanned Service Disruption: Tuesday 25 June 2024 – Biosecurity Portal

26 June 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders using the Biosecurity Portal – digital ID (myID) ‘View Directions’ function.InformationStart time:As of: 16:00 Tuesday 25 June 2024 (AEST).Detail:The…
12 November 2024 - Last modified

61-2025: Scheduled Outage: Thursday 06 March 2025 – External Broker Website

06 March 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationService Disruption start time:The External Broker Website is currently experiencing an unplanned service…
06 March 2025 - Last modified

184-2025: Scheduled Outage: Sunday 15 June to Monday 16 June 2025 – COLS, COLSB2G, NEXDOC

10 June 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS) and Cargo…
10 June 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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