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06 March 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationService Disruption start time:The External Broker Website is currently experiencing an unplanned service…
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17 June 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via the Biosecurity Portal.InformationResolved time:As of: 18:15 Monday 16 June 2025 (AEST).Detail:…
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10 June 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS) and Cargo…
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11 July 2025Who does this notice affect?All customs brokers, importers, self-reporting importers, freight forwarders of goods AUD $1,000 or less in value.What has changed?The department has updated the Self-Assessed Clearance (SAC) cost recovery webpage and fact sheets. These updates incorporate…
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07 July 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS) and Cargo…
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20 December 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
All…
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6 April 2022
Who does this notice affect?
This notice affects clients and service providers who interact face-to-face with the Department of Agriculture, Water and the Environment at its following Melbourne based offices:
Customs House, Corner Grants and Centre Road, Melbourne Airport VIC 3045…
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30 March 2022
Who does this notice affect?
This notice affects clients and service providers who interact face-to-face with the Department of Agriculture, Water and the Environment at its following Melbourne based offices:
Customs House, Corner Grants and Centre Road, Melbourne Airport VIC…
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8 August 2022
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All clients who will be required to make an online payment during this…
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31 January 2022
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
All clients who will be required to make an online payment during this planned outage…
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