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109-2020 – COLS Service Disruption: 23:00 Saturday 11 July to 01:45 Sunday 12 July 2020 (AEST)

6 July 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. Information The department will be performing scheduled system maintenance from 23:…
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10-2021: Services Restored: Monday 25 January 2021 – BICON

25 January 2021 Who does this notice affect? All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON) system. Information The issue causing a service disruption to BICON has now been resolved.…
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183-2020 - Services Restored: Monday 26 October 2020 – BICON

26 October 2020 Who does this notice affect? All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON) system. Information The issue causing a service disruption to BICON has now been resolved.…
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162-2018 - Service Disruption: BICON services 20:00 to 23:00 22nd November (AEDT)

19 November 2018Who does this notice affect? All clients submitting a permit through the department’s Biosecurity Import Conditions System (BICON).Information Due to maintenance to the department’s IT…
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85-2018 - Service disruption: Clients unable to make payments in PEBS, COLS, OPP, MARS from 15:00 Monday 30th July 2018 (AEST)

30 July 2018Who does this notice affect? All clients requiring to make an online payment using the systems listed below: PEBS – Post Entry Biosecurity SystemCOLS – Cargo Online Lodgement SystemOPP –…
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08-2018 - BICON will be unavailable 20:00 Saturday 3rd February to 01:00 Sunday 4th February 2018 (AEDT)

​1 February 2018Who does this notice affect?All clients using the Department’s Biosecurity Import Conditions (BICON) system during this planned outage period.InformationDue to scheduled maintenance, the…
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03-2018 - BICON will be unavailable 20:00 Friday 19th January to 03:30 Saturday 20th January 2018 (AEDT)

15 January 2018Who does this notice affect? All clients using the Department’s Biosecurity Import Conditions (BICON) system during this planned outage period.Information Due to scheduled maintenance, the…
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30-2018 - BICON will be unavailable 21:00 Tuesday 27th March to 01:00 Wednesday 28th March 2018 (AEDT)

23 March 2018Who does this notice affect? All clients using the Department’s Biosecurity Import Conditions (BICON) system during this planned outage period.Information Due to scheduled maintenance, the…
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27-2018 - Post Entry Biosecurity System unavailable 14:00 Saturday 24th March to 01:00 Sunday 25th March 2018 (AEDT)

22 March 2018Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.Information Due to…
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71-2019 - Unscheduled Outage: COLS as of 11:15 Thursday 16 May 2019 (AEST)

16 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information:COLS is currently experiencing an unscheduled outage. This issue is…
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