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141-2020 - Service Disruption: Friday 4 September 2020 - COLS

4 September 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Information A network issue is intermittently preventing some clients from submitting lodgements in the Cargo…
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208-2019 - Services restored: As of 11:30 Saturday 7 December 2019 (AEDT) – COLS, OPP and PEBS invoicing services

7 December 2019 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this unplanned outage. All clients who will be required to make an online payment during this unplanned…
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189-2019 - Unplanned Service Disruption: From 18:00 to 22:40 Tuesday 12 November 2019 (AEDT) – PEBS and COLS messaging

13 November 2019 Who does this notice affect? All Department of Agriculture clients receiving email messages from the following applications: The Cargo Online Lodgement System (COLS) The Post Entry Biosecurity System (PEBS) Information An issue in the department’s I.T. infrastructure…
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182-2019 - Services Restored: As of 16:40 Thursday 7 November 2019 (AEDT) – BICON, COLS, OPP and PEBS invoicing services

7 November 2019 Who does this notice affect? All clients attempting to access invoices using the department’s Biosecurity Import Conditions (BICON) system. All importers and customs brokers lodging imported cargo documentation to the department for biosecurity assessment. All clients wishing…
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21-2017 - New AQIS concern type added to the Integrated Cargo System (ICS)

10 March 2017Who does this notice affect?The following information is relevant to brokers who lodge import declarations in the Integrated Cargo System (ICS).PurposeTo advise brokers who lodge import…
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90-2018 - Planned maintenance of department’s website from 21:00 to 23:00 Tuesday 14th August 2018 (AEST)

​10 August 2018Who does this notice affect? All clients attempting to access the department’s website (http://www.agriculture.gov.au/) during this planned outage period. Information Due to planned…
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51-2018 - BICON services will be impacted between 23:30 Friday 8th June to 04:30 Saturday 9th June 2018 (AEST)

6 June 2018Who does this notice affect? All clients who will be required to use the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.Information Due to…
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49-2018 - BICON services will be impacted between 23:30 Wednesday 6th June to 01:30 Thursday 7th June 2018 (AEST)

Who does this notice affect? All clients who will be required to use the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. Information Due to planned…
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136-2018 - Department phone and fax services unavailable from 22:00 AEST Friday 5 October to 03:00 AEDT Sunday 7 October 2018

​3 October 2018Who does this notice affect? All clients attempting to contact the Department by telephone or fax during this planned outage period.InformationDue to scheduled maintenance, the department…
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21-2018 - BICON services will be impacted from 21:00 Friday 9th March to 02:00 Saturday 10th March 2018 (AEDT)

6 March 2018Who does this notice affect? All clients who will be required to use the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.Information Due to…
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