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18 February 2021
Who does this notice affect?
All clients attempting to contact the department via phone on 1800 900 090.
Information
The department is currently experiencing intermittent telephony and network connectivity issues. As a result, clients may experience unexpected call…
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14 May 2019Who does this notice affect? Clients wishing to access Department of Agriculture and Water resources IT systems and websites during the maintenance period noted below.Information Due to…
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20 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
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31 January 2025Who does this notice affect?All clients required to use the Biosecurity Import Conditions System (BICON) during this planned maintenance period.All clients required to use the Export Documentation (EXDOC) system during this planned maintenance period.InformationDue to scheduled…
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24 March 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage.InformationTo support system maintenance, BICON will be unavailable from 23:00 Friday 28 March to 03:00 Saturday 29 March 2025 (AEDT).…
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4 March 2019Who does this notice affect? All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.Information Due to…
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8 April 2019
Who does this notice affect?
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.
Information
Due to scheduled maintenance, the Maritime Arrivals Reporting System (MARS) will be unavailable from…
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14 February 2023Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned maintenance period.InformationTo…
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15 November 2022
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.
Information
Update:…
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12 May 2023
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
Information
Update: The planned infrastructure maintenance for Friday 12 May…
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