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103-2024: Unplanned Service Disruption: Wednesday 22 May 2024 – BICON

22 May 2024Who does this notice affect?All users of the department’s Biosecurity Import Conditions (BICON) system expecting emails from the department via the BICON system.InformationDetail:BICON is currently experiencing an unplanned service disruption.As a result, clients are not receiving emails…
22 May 2024 - Last modified

220-2021: Unplanned Service Disruption: Friday 15 October – BICON invoices

15 October 2021 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system to submit import permit applications. Information The Biosecurity Import Conditions System (BICON) is currently experiencing an unplanned service disruption.…
15 October 2021 - Last modified

77-2021: Services Restored: Friday 23 April 2021 – Department Network

23 April 2021 Who does this notice affect? All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services. Information The unplanned outage to the departments network has been resolved.  Internal and external…
23 April 2021 - Last modified

310-2024: Unplanned Service Disruption: Tuesday 24 December 2024 – COLS

24 December 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.InformationThe department’s Cargo Online Lodgement System (COLS) experienced…
24 December 2024 - Last modified

104-2023: Services Restored: Monday 01 May 2023 – Biosecurity Portal

1 May 2023 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal. Information Resolved time: As of: 14:40 Monday 01 May 2023 (AEST). Detail: The unplanned service disruption to the…
01 May 2023 - Last modified

241-2024: Services Restored: Wednesday 30 October 2024 – Biosecurity directions

30 October 2024Who does this notice affect?All clients anticipating the receipt of email notifications for biosecurity directions from the department.InformationRestored time:As of: 14:10 Wednesday 30 October 2024 (AEDT).Detail:The unplanned service disruption to the department’s Agriculture…
30 October 2024 - Last modified

221-2023: Services Restored: Monday 23 October 2023 – Biosecurity Portal

24 October 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Restored time: As of: 16:30 Monday 23…
24 October 2023 - Last modified

49-2023: Services Restored: Thursday 02 March 2023 – Biosecurity Portal

2 March 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information The unplanned service disruption to the…
02 March 2023 - Last modified

153-2023: Services Restored: Thursday 20 July 2023 – Biosecurity Portal

Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Restored time: As of: 13:10 Thursday 20 July 2023 (AEST…
20 July 2023 - Last modified

184-2023: Services Restored: Friday 01 September 2023 – Biosecurity Portal

4 September 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Restored time: As of: 19:00 Friday 01…
12 September 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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