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54-2025: Scheduled Outage: Tuesday 04 March 2025 – PEBS

28 February 2025Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be…
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03-2025: Services Restored: Wednesday 08 January 2025 – COLS

08 January 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 12:45 Wednesday 08 January 2025 (AEDT).The unplanned service disruption to the Cargo…
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265-2024: Scheduled Outage: Tuesday 19 November 2024 – PEBS

15 November 2024Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be…
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286-2025: Services Restored: Monday 25 August 2025 – COLS

25 August 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 16:10 Monday 25 August 2025 (AEST).The unplanned service disruption to the Cargo Online…
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330-2025: Scheduled Outage: Thursday 02 October 2025 – PEBS

30 September 2025Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable…
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215-2025: Services Restored: Friday 04 July 2025 – External Broker Website

04 July 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time: As of: 10:00 Friday 04 July 2025 (AEST).Detail:The unplanned outage to the External Broker…
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213-2025: Unplanned Outage: Thursday 03 July 2025 – External Broker Website

03 July 2025Who does this notice affect?Customs brokers who use the External Broker Website.InformationStart time:As of: 08:00 Wednesday 02 July 2025 (AEST).Detail:The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.…
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58-2023: Scheduled Outage: Tuesday 14 March to Wednesday 15 March 2023 – PEBS

14 March 2023 Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage. Information To support system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00…
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57-2023: Services Restored: Wednesday 08 March 2023 - COLS

08 March 2023 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information Restored time: As of: 10:30 Wednesday 08 March 2023 (AEDT). Detail: The unplanned outage to the Cargo…
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173-2022: Scheduled Outage: Saturday 17 September to Sunday 18 September 2022 – PEBS

12 September 2022 Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage. Information To support system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00…
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