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23 September 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal has been resolved. Clients can now submit new import inspection requests as…
- Last modified
19 December 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.
Information
The unplanned outage to the Biosecurity Portal has been resolved. Clients can now access the…
- Last modified
14 July 2022
Who does this notice affect?
All importers and customs brokers attempting to submit lodgements in COLS.
Information
The issue preventing some clients from being able to submit lodgements through the Cargo Online Lodgement System (COLS) has been resolved.
Action
No action required…
- Last modified
16 March 2022
Who does this notice affect?
All clients who are awaiting outcomes of biosecurity assessments.
Information
The department is currently experiencing an unplanned outage to its internal network.
Importers and brokers may experience delays with document processing and…
- Last modified
31 December 2020
Who does this notice affect?
All brokers and importers who are awaiting clearance of import declarations (FID, LFSAC) lodged on Tuesday 29 December 2020 and Wednesday 30 December 2020.
Information
The unplanned service disruption affecting AIMS has now been resolved.
Action…
- Last modified
157-2024: *Cancelled* Scheduled Outage: Friday 19 July to Saturday 20 July 2024 – Biosecurity Portal
18 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationThe…
- Last modified
13 March 2025Who does this notice affect?All users of the Seasonal Pest (SeaPest) system portal forms.InformationDue to scheduled system maintenance, SeaPest will be unavailable from 23:00 Monday 17 March to 1:00 Tuesday 18 March 2025 (AEDT)ActionClients are advised to await the completion of this…
- Last modified
10 September 2025Who does this notice affect?All users of the Seasonal Pest (SeaPest) system portal forms.InformationDue to scheduled system maintenance, the portal-forms site will be unavailable while it is restarted between 23:00 to 23:30 Monday 15 September 2025 (AEST).ActionClients are advised…
- Last modified
21 July 2025Who does this notice affect?All users of the Seasonal Pest (SeaPest) system portal forms.InformationDue to scheduled system maintenance, SeaPest will be unavailable from 23:00 Thursday 24 July to 2:30 Friday 25 July 2025 (AEST)ActionClients are advised to await the completion of this…
- Last modified
7 October 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
- Last modified