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146-2021: Scheduled Outage: Tuesday 06 July to Wednesday 07 July 2021 –COLS, OPS, PEBS

5 July 2021 Who does this notice affect? All clients who will be required to make an online payment during this planned outage. All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.…
05 July 2021 - Last modified

143-2021: Maritime National Coordination Centre – Change of Name and New E-mail Contact Details

1 July 2021 Who does this notice affect? The maritime industry including Shipping Agents, Vessel Masters, Port Operators and related parties. What has changed? As of 1 July 2021, the Maritime National Coordination Centre (MNCC) will be renamed to the National Maritime Centre (NMC) to better…
01 July 2021 - Last modified

139-2021: Service Disruption: Tuesday 29 June 2021– DAWE messaging

28 June 2021 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Import Management System (IMS) Maritime Arrival Reporting System (MARS) Integrated Cargo System (ICS) S-Cargo Seasonal Pests (SeaPest) Self-Assessed Clearance Paperless (…
28 June 2021 - Last modified

75-2021: Services Restored: COLS compatibility issues when using newer versions of web browsers

22 April 2021 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information A version update to Google Chrome, Microsoft Internet Explorer and Microsoft Edge was preventing some…
22 April 2021 - Last modified

148-2024: Unplanned Service Disruption: Friday 05 July 2024 – Biosecurity Portal

05 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart time:…
05 July 2024 - Last modified

218-2024: Scheduled Service Disruption: Saturday 19 October to Sunday 20 October 2024 – DAFF messaging, SeaPest

14 October 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo…
14 October 2024 - Last modified

135-2024: Unplanned Service Disruption: Tuesday 25 June 2024 – Biosecurity Portal

26 June 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders using the Biosecurity Portal – digital ID (myID) ‘View Directions’ function.InformationStart time:As of: 16:00 Tuesday 25 June 2024 (AEST).Detail:The…
12 November 2024 - Last modified

290-2024: Scheduled Outage: Tuesday 10 December 2024 – DAFF messaging, SeaPest

09 December 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)…
09 December 2024 - Last modified

23-2025: Scheduled Outage: Saturday 01 February to Sunday 02 February 2025 – DAFF messaging, SeaPest

28 January 2025Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo…
28 January 2025 - Last modified

61-2025: Scheduled Outage: Thursday 06 March 2025 – External Broker Website

06 March 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationService Disruption start time:The External Broker Website is currently experiencing an unplanned service…
06 March 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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