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96-2023: Unplanned Service Disruption: Wednesday 26 April – Biosecurity Portal

26 April 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 10:15 Wednesday 26…
26 April 2023 - Last modified

77-2023: Unplanned Service Disruption: Tuesday 04 April 2023 – BICON

4 April 2023 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions (BICON) system. Information Start time: As of: 07:00 Tuesday 04 April 2023 (AEST). Detail The Biosecurity Import…
04 April 2023 - Last modified

67-2023: Unplanned Service Disruption: Thursday 23 March 2023 – Biosecurity Portal

23 March 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 10:30 Thursday 23 March…
23 March 2023 - Last modified

Unplanned Service Disruption: Monday 18 September 2023 – BMSB/Treatment Certificate Portal

18 September 2023 Who does this notice affect? All treatment providers and master consolidators who are required to lodge treatment documentation and declarations to the department. Information Start time: As of: 16:00 Friday 15 September 2023 (AEST). Detail: The BMSB/Treatment Certificate…
18 September 2023 - Last modified

48-2023: Unplanned Service Disruption: Wednesday 01 March 2023 – Biosecurity Portal

1 March 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information The Biosecurity Portal is currently…
01 March 2023 - Last modified

18-2022: Service Disruption: Friday 11 February 2022 – Telephony services

11 February 2022 Who does this notice affect? All clients attempting to contact the department via phone.  Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact…
11 February 2022 - Last modified

114-2022: Unplanned Service Disruption: Thursday 30 June 2022 – Telephony services

30 June 2022 Who does this notice affect? All clients attempting to contact the department via phone.  Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact the…
30 June 2022 - Last modified

81-2021: Unplanned Outage: Tuesday 27 April 2021 - Department Network

27 April 2021 Who does this notice affect? All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services. Information The department is currently experiencing an unplanned outage to its network. This is impacting departmental…
27 April 2021 - Last modified

152-2023: Unplanned Service Disruption: Thursday 20 July – Biosecurity Portal

Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 07:55 Thursday 20 July 2023 (AEST).…
12 November 2024 - Last modified

52-2025: Unplanned Service Disruption: Friday 28 February 2025 – COLS

28 February 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.InformationStart time: As of: 07:55 Friday 28 February 2025 (AEDT).The Cargo Online Lodgement System (COLS) is…
28 February 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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