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Next Export Documentation System (NEXDOC)

Exports systemsThe department has designed a modern, streamlined, enhanced exports traceability system to support overseas market access for exports of agricultural products.The program includes developing a new export documentation system (NEXDOC), modernising the existing IT system platforms of…
09 May 2025 - Last modified

Non-commodity information requirements policy

This document defines the information requirements that must be met to support assessment of non-commodity concerns associated with imported goods. ​​​​Download Document Pages File size Non-commodity information requirements policy PDF 14 430 KB Non-…
10 October 2022 - Last modified

272-2022: Services Restored: Monday 19 December 2022 – Biosecurity Portal

19 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The unplanned outage to the Biosecurity Portal has been resolved. Clients can now access the…
19 December 2022 - Last modified

37-2022: Unplanned Outage: Wednesday 16 March 2022 – Department Network

16 March 2022 Who does this notice affect? All clients who are awaiting outcomes of biosecurity assessments. Information The department is currently experiencing an unplanned outage to its internal network. Importers and brokers may experience delays with document processing and…
16 March 2022 - Last modified

122-2022: Services Restored: Thursday 14 July 2022 - COLS

14 July 2022 Who does this notice affect? All importers and customs brokers attempting to submit lodgements in COLS. Information The issue preventing some clients from being able to submit lodgements through the Cargo Online Lodgement System (COLS) has been resolved. Action No action required…
14 July 2022 - Last modified

52-2017 - Issue affecting access to BICON website resolved

Who does this notice affect? Users of the Biosecurity Import Conditions Database (BICON) website.Information Due to a server outage, some users were unable to access the BICON website. This issue has…
04 November 2019 - Last modified

Zoo perissodactyls from approved countries

​Number Date Description  Word  PDF 2012/11 30 May 12 Biosecurity policy for zoo perissodactyls…
04 November 2019 - Last modified

213-2023: Scheduled Outage: Saturday 14 October 2023 - BICON

11 October 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage. Information To support system maintenance, BICON will be unavailable from 23:00 to 23:59 Saturday 14 October 2023 (AEDT). Action…
11 October 2023 - Last modified

130-2023: Scheduled Outage: Saturday 17 June 2023 - BICON

13 June 2023 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage. Information To support system maintenance, BICON will be unavailable from 23:00 to 23:30 Saturday 17 June 2023 (AEST). Action Clients…
13 June 2023 - Last modified

189-2022: Services Restored: Thursday 06 October 2022 – Biosecurity Portal

7 October 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
07 October 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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