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Whistleblower hotline

Page Content ​​​The department’s whistleblower hotline (1800 319 595) is a free call service for people to confidentially report information on bad practices in livestock export and breaches or suspected breaches of export conditions. ​ Please note that this is not a complaints or…
04 November 2019 - Last modified

Arrival of goods in Australia

The Department of Agriculture, Fisheries and Forestry uses a range of scientific, intelligence and evidence-based information to set the measures for managing risks associated with arriving goods and cargo. This includes targeting containers:that pose greater biosecurity risksare from known high-…
25 February 2025 - Last modified

22-2020 - The department is implementing a number of new commodities onto the Compliance Based Intervention Scheme (CBIS)

13 February 2020 Who does this notice affect? Importers and brokers of: Dried onions from all countries Fresh and chilled Agaricus mushrooms from New Zealand Fresh and chilled permitted species of mushrooms and truffles Fresh blueberries from New Zealand Fresh immature corn from all…
13 February 2020 - Last modified

181-2020 - Inclusion of onshore sulfuryl fluoride treatment for goods subject to BMSB seasonal measures onto AEPCOMM

26 October 2020 Who does this notice affect? Biosecurity industry participants and accredited persons operating under the department’s class 19.2 automatic entry processing for commodities (AEPCOMM) approved arrangement. What has changed? From today, AEPCOMM accredited persons will have the…
26 October 2020 - Last modified

Industry Advice Notice no. 2002/22: Document Fees - Grain Clients

​Issue date 25 November 2002 Effective 1 December 2002 AQIS will commence charging for Grain Export Documentation as prescribed in the Export Control (Fees) Orders 2001 and Charging Guidelines of…
04 November 2019 - Last modified

2013-46 - Authorised Officer Program Updated Candidate Advices for Authorised Officer (AO) Job Functions: FOP3001 Inspection of Woodchip, FOP3002 Inspection of Logs and FOP3003 Inspection of Processed Forest Products

​​7 November 2013 Purpose To release the updated Candidate Advices for FOP3001 Inspection of Woodchip, FOP3002 Inspection of Logs and FOP3003 Inspection of Processed Forest Products. Background The Candidate Advice provides AO candidates with a study tool to prepare themselves for assessment…
22 April 2021 - Last modified

93-2023: Update – Extension of implementation date – Australia’s importing country requirements for phytosanitary certificates

21/04/2023 Who does this notice affect? This notice is for importers, customs brokers of horticultural fresh produce, cut flowers, plants, seeds and other plant-based commodities. What has changed? The implementation date for IAN 02-2023 has been extended from 1 May 2023 until 1 June 2023.…
21 April 2023 - Last modified

Contact the levies team

General enquiriesIf you have questions about levies accounts, how to lodge returns or pay levies and charges.Phone: 1800 020 619 (in Australia) or +61 2 6272 4174 (outside Australia)Email: Levies.management@aff.gov.auMail:Department of Agriculture, Fisheries and Forestry - LeviesLocked Bag…
03 March 2025 - Last modified

2020-71 - Horticulture Exports Program – Amended New Zealand Import Health Standards for the export of watermelons and pumpkins from Australia

8 December 2020 Purpose This Industry Advice Notice (IAN) is to advise industry that New Zealand (NZ) has revised the import conditions for pumpkins (Cucurbita pepo) and watermelons (Citrullus lanatus) from Australia. Summary of changes and key points The NZ National Plant Protection…
08 December 2020 - Last modified

2019-42 - Horticulture Exports Program – New phytosanitary security policy

16 September 2019 Purpose This Industry Advice Notice (IAN) is to advise stakeholders of the new policy regarding phytosanitary security of horticulture goods for export. Summary of changes and key points A new policy on phytosanitary security for horticulture exports is now available on the…
22 April 2021 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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