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2023-02: Assessment Services Exports – Expected behaviour when interacting with the department

13 January 2023 Purpose This Industry Advice Notice (IAN) is to clarify acceptable behaviour when interacting with the department whether in person, attending departmental offices or via communication methods such as phone, email and/or text. Summary of changes and key points We have a zero…
13 January 2023 - Last modified

06-2022: Impacts to Service Standards in Queensland, South Australia, Northern Territory, Tasmania, Victoria and New South Wales for bookings and inspections during COVID-19 pandemic

19 January 2022 Who does this notice affect? All Customs Brokers, Importers, Biosecurity Industry Participants, and food importers who have premises that departmental officers may attend (for inspections, audits, surveillance or other purposes). What has changed? Due to the ongoing and…
19 January 2022 - Last modified

For Developers of 3rd Party Software

This page contains important information for developers of 3rd party software who wish to utilise NEXDOC digital services within their own software offerings.Software Development PackagesThis table provides details of the software development packages for the NEXDOC system. The referenced packages…
09 May 2024 - Last modified

2021-47: Horticulture – Applications for the export of Mainland apples and pears to Thailand

1 October 2021 Purpose This Industry Advice Notice (IAN) is to advise the mainland apple and pear industry that applications are now open for the accreditation of orchards and packhouses to export to Thailand for the 2022 season. Summary of changes and key points Applicants can complete their…
01 October 2021 - Last modified

206-2021: Anticipated permit assessment delays

23 September 2021 Who does this notice affect? Importers and custom brokers of animal and microbial derived goods for human consumption, human therapeutic use, human cosmetic use, and ornamental goods. What has changed? The department would like to provide an update on turnaround times for…
23 September 2021 - Last modified

Voluntary foreign government certification

Some foods classified as risk food to Australia, can be imported with a recognised foreign government certificate. The certificate is negotiated under a voluntary government certification arrangement. Foreign governments can apply for a government certification arrangement.. Food…
28 April 2023 - Last modified

Integrity

All staff are expected to behave professionally, ethically and with integrity, and to exercise their powers in a fair, reasonable, proper and lawful manner.We have a team that is responsible for the receipt, assessment and investigation of matters concerning the integrity of our staff.Our conduct…
25 July 2024 - Last modified

Exporting dairy products to China

The Department of Agriculture, Fisheries and Forestry is responsible for the export registration and ensuring ongoing compliance of dairy export establishments, exporters and permit issuers with: Export Control Act 2020 and associated legislation applicable importing country requirements…
09 May 2023 - Last modified

101-2018 - *Resolved* Service Disruption: COLS and PEBS payment services

​23 August 2018 Who does this notice affect?All clients required to make payments through the department’s Cargo Online Lodgement System (COLS) or Post Entry Biosecurity System (PEBS).InformationUpdate…
04 November 2019 - Last modified

31-2018 - Integrated Cargo System (ICS) unavailable 01:00 (AEDT) to 04:00 (AEST) Sunday 1st April 2018

29 March 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.Information Due to…
04 November 2019 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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