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If you have experienced a financial loss or some other detriment due to our error, you may be able to make a claim for compensation.
1. Types of compensation
This webpage contains information about claiming compensation for loss suffered as a result of one or more of the following…
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The Australian Government Department of Agriculture, Fisheries and Forestry has created this guideline to assist those wishing to export non-prescribed goods.
This guideline sets out what constitutes a non-prescribed good and how to determine if a particular product is a prescribed or non-…
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Class 1.1 and 1.3 conditions have been updated.The updated class conditions will be implemented on 1 December 2025.Updated class 1.1 Sea and air freight depot (unrestricted) conditions (version 6.0) and class 1.3 Sea and air freight depot (restricted) conditions (version 7.0) are available at Class…
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2 May 2023
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Notice to Industry 1 - Horse importer responsibilities (PDF 316 KB)
Advice for truck drivers collecting horses (PDF 284 KB)
Advice for truck drivers collecting horses (DOCX 199 KB)
If you have difficulty accessing this file, visit web accessibility for assistance.…
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Department of Agriculture, Water and the Environment, September 2020
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Australian Government response to the Senate Rural and Regional Affairs and Transport References Committee inquiry report: Feasibility of a national horse traceability register for all horses [PDF 287KB]
If you have…
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Cattle exported to Indonesia in November 2024July 2025DownloadReport 247: Independent Observer summary report on MV Greyman Express in November 2024 (PDF 326 KB)Voyage summaryVessel: MV Greyman ExpressLoading location and date: Townsville, from 8 to 9 November 2024Vessel departure location and date…
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