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40-2023: Urgent Scheduled Outage: Friday 22 February 2023 – Biosecurity Portal

24 February 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage. Information Due to…
24 February 2023 - Last modified

08-2023: Scheduled Outage: Wednesday 18 January to Thursday 19 January 2023 – DAFF applications

16 January 2023 Who does this notice affect? All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period. Information The department will be conducting network maintenance from 23:00 Wednesday 18 January to 02:00…
16 January 2023 - Last modified

115-2024: Services Restored: Thursday 06 June 2024 – Network (email services)

07 June 2024Who does this notice affect?All clients anticipating email notifications or the outcomes of biosecurity assessments from the Department of Agriculture, Fisheries and Forestry (department).InformationRestored time:As of 21:15 Thursday 06 June 2024 (AEST).Detail:An unplanned service…
07 June 2024 - Last modified

215-2021: Scheduled Outage: Wednesday 06 October 2021– COLS, OPS, PEBS

5 October 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. All clients who will be required to make an online payment during this planned outage…
08 October 2021 - Last modified

117-2021: Service Disruption: Friday 04 June 2021– IMS, SAC, AIMS and ICS

4 June 2021 Who does this notice affect? SAC entries that have been upgraded to AIMS CAPEC clients (DHL, FedEx and UPS) and StarTrack clients (Sydney and Melbourne) Information For SAC entries that have been upgraded to AIMS, CAPEC clients (DHL, FedEx and UPS) and StarTrack clients (Sydney…
04 June 2021 - Last modified

79-2021: Service Disruption: Friday 23 April 2021 – COLS, OPS, PEBS

23 April 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Any clients attempting to make payments or check the status of invoices through the Online Payment Service. All…
23 April 2021 - Last modified

216-2024: Scheduled Service Disruption: Friday 04 October to Saturday 05 October 2024 – Biosecurity Portal

04 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
04 October 2024 - Last modified

143-2024: Unplanned Service Disruption: Monday 01 July – Biosecurity Portal & RAM

01 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.InformationStart time: As of: 11:30 Monday 01 July 2024 (…
12 November 2024 - Last modified

298-2024: Unplanned Service Disruption: Friday 13 December 2024 – Inspection Requests (via email)

13 December 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via email.InformationDetail:The department is aware of an unplanned service disruption to the…
13 December 2024 - Last modified

50-2025: Scheduled Outage: Saturday 01 March to Sunday 02 March 2025 – BICON

24 February 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage.InformationTo support system maintenance, BICON will be unavailable from 23:00 Saturday 01 March to 01:00 Sunday 02 March 2025 (AEDT).…
24 February 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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