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We are committed to improving our service delivery to better meet our clients’ needs.These standards refer to the work of the former Department of Agriculture.Our commitmentOur client service standards have been developed to ensure we are meeting client expectations and are delivering our services…
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11 January 2019Who does this notice affect?Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, treatment providers, Biosecurity Industry Participants, importers…
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18 December 2019Who does this notice affect?Importers and customs brokers who import goods eligible for the Compliance-Based Intervention Scheme (CBIS), and Biosecurity Officers who process AIMS entries that contain one or more lines of goods eligible for the CBIS. See here for a full list of goods…
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Disembarking crew
Increased intervention and a stronger enforcement approach is currently in place to keep African Swine Fever (ASF) out of Australia. Passengers and crew must not remove jerky, biltong and other pork products from the vessel. See Keeping ASF out of Australia.
The department…
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23 December 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned outage.InformationThe Biosecurity Portal is currently experiencing an unplanned outage. As a result, clients are unable to access the…
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13 December 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients…
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19 October 2020
Purpose
This Industry Advice Notice (IAN) is to advise of changes to the trade description requirements for horticulture exports.
Summary of changes and key points
The trade description policy set out in the Guideline: Inspection of horticulture for export now allows for an…
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Purpose
To advise exporters of plants and plant products about the entity to be invoiced for Department of Agriculture, Fisheries and Forestry (DAFF) fee-for-service charges relating to product inspection and documentation.
Key points
As of 1 October 2013 all fee-for-service charges relating…
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29 August 2024Who does this notice affect?Importers of fresh foliage for ceremonial purposes, freight forwarders, brokers, Pathway Operations – Air & Sea Travellers and Detector Dog handlers, Pathway Operations - Mail, Gateway Facilities, Pathway Operations - Cargo Operations (Inspection,…
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25 September 2014
Purpose
To inform industry of updates to the Plant Export Operations Manual and associated work instructions to align them with recent amendments to the Export Control (Plants and Plant Products) Order 2011.
Background
The Export Control (Plants and Plants Products) Order…
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