40-2024: Import Document Assessment Delays
8 March 2024
Who does this notice affect?
Importers, custom brokers, and other industry participants who submit documentation for assessment via the Cargo Online Lodgement System (COLS).
What has changed?
The department anticipates its ability to meet the published client service standards timeframes for the assessment of Import documentation of non-urgent commodities will come under further pressure in the short to medium term. Timeframes in relation to urgent commodities are expected to continue to be met.