13 November 2023

Who does this notice affect?

All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage.

All clients who will be required to make an online payment during this planned outage.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

10 November 2023

Purpose

This Industry Advice Notice (IAN) is to notify all EXDOC and PEMS users, including plant export clients, exporters and authorised officers (AOs) of an expected system maintenance and associated outage from 8.00pm – 10.00pm (AEDT) Sunday 19 November 2023.

10 November 2023

Purpose

This Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients and exporters of expected system maintenance and associated outage.

13 November 2023

10 November 2023

Who does this notice affect?

Importers of Canadian timber products and their customs brokers

10 November 2023

Purpose

This Industry Advice Notice (IAN) is to advise exporters of honey and apiculture products of planned outages for the Department of Agriculture, Fisheries and Forestry’s (the department’s) Next Export Documentation (NEXDOC) system.

Species: All

Countries: All

Attention

• All livestock export stakeholders

Purpose

To inform stakeholders on upcoming consultation for stage 2 of the Exporter Supply Chain Assurance System (ESCAS) review.

9 November 2023

Who does this notice affect?

Clients in the import and shipping industries—including freight forwarders, importers and customs brokers—associated with importing goods that require BMSB treatment during the BMSB risk season (goods manufactured in or shipped from target risk countries, that have been shipped between 1 September 2023 and 30 April 2024 (inclusive)).

9 November 2023

Who does this notice affect?

All clients attempting to contact the department or anticipating outcomes of biosecurity assessments.

Information

The impacts to the departments network, caused by the national Optus outage, have been resolved.

Inbound and outbound communication via phone and email is working as expected.

Clients anticipating biosecurity assessment outcomes may still experience delays as the department works through the backlog.