25 October 2023

Who does this notice affect?

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.

Information

Due to infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00 to 23:59 Thursday 26 October 2023 (AEDT).

Action

Clients are advised to await the completion of this maintenance period before attempting to access this service.    

25 October 2023

Who does this notice affect?

All clients attempting to submit permit applications using the Department’s Biosecurity Import Conditions (BICON) system.

Information

Restored time:

As of: 17:15 Tuesday 24 October 2023 (AEDT)

Detail:

The unplanned service disruption to the Biosecurity Import Conditions (BICON) system has been resolved. Clients can now submit new applications as normal.

24 October 2023

Who does this notice affect?

All clients attempting to submit permit applications using the Department’s Biosecurity Import Conditions (BICON) system.

Information

Detail:

The Biosecurity Import Conditions (BICON) system is currently experiencing an unplanned service disruption.

Date of issue: 24 October 2023

Date of effect: Immediately

Reference Number: MAA2023-09

Related MAAs: N/A

24 October 2023

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

Restored time:

As of: 16:30 Monday 23 October 2023 (AEDT).

Detail:

The unplanned service disruption to MyGov Digital Identity has now been resolved. Digital Identity/myGovID clients can now access the Biosecurity Portal as normal.

23 October 2023

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

Start time:

As of: 13:15 Monday 23 October 2023 (AEDT).

Detail:

MyGov Digital Identity is currently experiencing an unplanned service disruption. As a result, Digital Identity/myGovID clients may be unable to authenticate when accessing the Biosecurity Portal.

23 October 2023

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 Sunday 29 October 2023 (AEDT).

Action

Users are advised to frequently save any in-progress permit applications during this planned maintenance period.

23 October 2023

Who does this notice affect?

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

Information

Due to scheduled maintenance, the Maritime and Aircraft Reporting System (MARS) will be unavailable from 23:00 Thursday 26 October to 03:00 Friday 27 October 2023 (AEDT).

Action

Clients are advised to await the completion of this maintenance period before attempting to access this service.

25 October 2023