Main site content

121-2022: Launch of Biosecurity Portal in Victoria – you can now book your import inspection requests online

14 July 2022

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, and freight forwarders, wishing to create and manage requests for import inspection at sites in Victoria can book them via the new Biosecurity Portal from Wednesday 20 July 2022.

Additionally, from Wednesday 20 July 2022 any requests for import inspections at Victoria sites still using the Request for Inspection (RFI) form should be emailed to the new email address (see below).

120-2022: Urgent Scheduled Outage: Wednesday 13 July 2022 – COLS

13 July 2022

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this service disruption.

Information

Due to urgent scheduled maintenance, the Cargo Online Lodgement System (COLS) will be unavailable from 23:00 to 23:59 Wednesday 13 July 2022 (AEST).

Action

Clients are advised to await the completion of this maintenance period before attempting to access COLS.

119-2022: Urgent Scheduled Outage: Tuesday 12 July to Wednesday 13 July 2022 – COLS, OPS

12 July 2022

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this service disruption.

All clients who will be required to make an online payment during this planned maintenance period.

Information

Due to urgent scheduled maintenance, the following systems will be unavailable from 23:00 Tuesday 12 July to 00:30 Wednesday 13 July 2022 (AEST):