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77-2021: Services Restored: Friday 23 April 2021 – Department Network

23 April 2021

Who does this notice affect?

All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services.

Information

The unplanned outage to the departments network has been resolved. 

Internal and external departmental applications are available and functioning as normal.

76-2021: Changes to the lists of approved countries to export live marine and freshwater ornamental finfish to Australia

22 April 2021

Who does this notice affect?

All importers of marine and freshwater ornamental finfish. The department will directly contact current permit holders about this change.

What has changed?

The Department of Agriculture, Water and the Environment will remove countries from the approved country lists for marine and freshwater ornamental finfish that have not exported any live ornamental finfish to Australia over the past 10 years.

75-2021: Services Restored: COLS compatibility issues when using newer versions of web browsers

22 April 2021

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.

Information

A version update to Google Chrome, Microsoft Internet Explorer and Microsoft Edge was preventing some Cargo Online Lodgement System (COLS) users from submitting lodgements using these browsers.

74-2021: Service Disruption: From 16:00 to 23:59 Sunday 25 April 2021 (AEST) - BICON

21 April 2021

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 on Sunday 25 April 2021 (AEST).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

73-2021: Scheduled Outage: Saturday 24 to Sunday 25 April 2021 – COLS, MARS, OPS, PEBS, Treatment Certificate Portal

21 April 2021

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.

72-2021: Offshore Brown Marmorated Stink Bug (BMSB) Treatment Providers Scheme: treatment provider suspension - Fumico Fumigations B.V. (NL4004SB)

20 April 2021

Who does this notice affect?

Clients in the import and shipping industries—including freight forwarders, importers and customs brokers—associated with importing goods that require BMSB treatment during the BMSB risk season (goods shipped between 1 September 2020 that arrive in Australian territory by 31 May 2021 inclusive).