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228-2020: Offshore Brown Marmorated Stink Bug (BMSB) Treatment Providers Scheme: treatment provider suspension - A.B.R.A.S SRL (AEI: IT4001SB) and Centro Disinfestazione Livornse (IT4004SB)

21 December 2020

Who does this notice affect?

Clients in the import and shipping industries—including freight forwarders, importers and customs brokers—associated with importing goods that require BMSB treatment during the BMSB risk season (goods shipped between 1 September 2020 that arrive in Australian territory by 31 May 2021 inclusive).

227-2020: Services Restored: 21 December 2020 – MARS

21 December 2020

Who does this notice affect?

All masters and agents required to submit ballast water assessments.

Information

The unplanned service disruption to the Maritime Arrivals Reporting System (MARS) has been resolved. Clients will now receive their ballast water assessment outcomes as normal.

Action

No action required. The department apologises for any inconvenience caused.

226-2020: Service Disruption: 21 December 2020 – MARS

21 December 2020

Who does this notice affect?

All masters and agents required to submit ballast water assessments.

Information

An unplanned service disruption to the Maritime Arrivals Reporting System (MARS) is preventing clients from receiving ballast water assessment outcomes.

Action

The department is investigating the issue as a high priority and apologises for any inconvenience caused.

225-2020: Services Restored: Friday 18 December 2020 – BMSB declaration and treatment certificate lodgement portal

18 December 2020

Who does this notice affect?

All Master Consolidators and Offshore Treatment Providers required to lodge treatment certificates and MC Declarations.

Information

The unplanned outage to the online BMSB declaration and treatment certificate lodgement portal has been resolved.

Action

Treatment certificates and MC Declarations can now be lodged as normal. The department apologises for any inconvenience caused.

224-2020: *UPDATE* COLS compatibility issues when using Google Chrome and Microsoft Edge

18 December 2020

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment using recent versions of Google Chrome.

Information

A version update to Google Chrome and Microsoft Edge is preventing some Cargo Online Lodgement System (COLS) users from submitting lodgements using this browser.

223-2020: Unplanned Outage: Friday 18 December 2020 – BMSB declaration and treatment certificate lodgement portal

18 December 2020

Who does this notice affect?

All Master Consolidators and Offshore Treatment Providers required to lodge treatment certificates and MC Declarations.

Information

An unplanned outage is preventing clients from accessing the online BMSB declaration and treatment certificate lodgement portal.

Action

The department is investigating the issue as a high priority and apologises for any inconvenience caused.