If you require assistance, please contact the Levies Helpdesk on 1800 022 384 or email Levies Online.
First time lodging with us
Before you lodge your first return, you will need to register with us to receive a five-digit LRS number.
To register, email levies.management@aff.gov.au and include your:
- business name
- address, phone number and email
- ABN or ACN.
A levies team member will contact you within 2-3 business days to confirm your registration.
Use Levies Online
When you register with us to lodge returns, you will be given access to Levies Online.
The fastest way to lodge your returns is via our levies online system.
You can also:
- make changes to returns
- manage communication preferences
- reset passwords and update contact information
- view payment history and download statements.
Where information in a return can’t be changed online, email us a signed copy of the amended return to: levies.management@aff.gov.au.
You can also contact the Levies team.
Two-factor authentication to keep you safe online
When you log in to Levies Online you will be given a security code via email and mobile. Codes are valid for 45 minutes and can only be used once.
Your code may not come through to you immediately. If you have not received a code within 20 minutes, try again or contact the Levies team.
Levies Online User Guide
A step-by-step guide to help you lodge returns and make changes online.
Download
Levies Online User Guide (PDF 658 KB)
Levies Online User Guide (DOCX 961 KB)
If you have difficulty accessing these files, visit web accessibility for assistance.