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2023-14: NEXDOC portal – multiple users and alternate trading names

4 May 2023

Purpose

This Industry Advice Notice (IAN) is to advise industry that the NEXDOC portal has two new functions.

  1. Multiple users can be registered under one exporter account.
  2. Alternate Trading names can be added to an exporter account.

Summary of changes and key points

Multiple Users

The NEXDOC portal now allows exporters to have multiple users linked to their account.  This new function allows each user to have their own log on and password.  All users will have the same access level and will be able to see a full history of the exporter.

A user must have an online service account before they can be linked to an exporter account, and they are only allowed to be active in one exporter account at a time.

Exporters can make users linked to their profile active or inactive at any time.

This functionality can be found in the exporter's Account, Manage company users, Add new user.

Alternate Trading names

Exporters can now add multiple Alternate Trading names to their exporter account.  Their initial account will be identified as the “Primary Account”.  Alternate Trading name accounts must have the same ABN as the primary account, this field will be prepopulated and locked when adding a new alternate trading name.

This functionality can be found in the exporters Account, NEXDOC Services, Exporter Management.

Background

  • NEXDOC includes a range of new and enhanced features, providing Australia’s export industry with a modern, technical platform that can integrate with supporting systems and new technologies.
  • To find out more on NEXDOC or how to register, visit the NEXDOC webpage.

Contact information

If you have any questions regarding this IAN please email the NEXDOC Project team at EnhancedTraceabilityProject@aff.gov.au.


Caroline Martin
Assistant Secretary
Digital Trade Initiative Division
Department of Agriculture, Fisheries and Forestry

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Page last updated: 04 May 2023

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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