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Department of Agriculture

Breadcrumb

  1. Home
  2. Biosecurity and trade
  3. Import
  4. Importing goods
  5. Food
  6. How to import food
  7. FICA
  8. FICA audits

Sidebar first - Import

  • Food Import Compliance Agreements
    • FICA audits

Food Import Compliance Agreement audits

We audit your activity conducted under a Food Import Compliance Agreement (FICA). Audits assess that you are meeting the conditions of your FICA.

Fees

Audit fees are outlined in our charging guidelines.

Audit types

We conduct 3 types of audits.

Pre-approval audit

We perform a pre-approval audit before entering into a FICA with you. We verify if your documented food safety and compliance system complies with the imported food legislation and FICA requirements.

Scheduled audit

A condition of your FICA is to undergo an audit at least every year. We may increase your audit schedule if we find you have not complied with your FICA.

Probation audit

You will undergo probation audits:

  • after we approve your new compliance agreement
  • if you fail a scheduled audit.

Schedule

Once you enter into a FICA, you will undergo 2 probation audits within 180 days. This is from the day we approve your FICA.

When you pass consecutive probation audits, we schedule an audit once a year. We may schedule more based on your previous audit performance.

If you fail an audit, the probationary audit rate starts from the date of the failed audit.

You will stay on the probation audit rate until you pass 2 consecutive audits.

Audit outcomes

During the audit exit meeting, we provide details of all non-compliance and advisory findings.

Whether you pass or fail an audit depends on the number and type of non-compliances.

There are 3 types of non-compliance.

Critical

A non-compliance that results, or is likely to result, in releasing or distributing food that poses a risk to human health.

If we detect any critical non-compliance, you will fail your audit. We may also consider suspending or cancelling your FICA.

Major

A non-compliance that may result in:

  • the failure to identify food that does not comply with the Australia New Zealand Food Standards Code, or
  • distributing food that is known to be non-compliant.

If we detect 3 or more major non-compliances, you will fail your audit. You will return to the probation audit rate until we find you compliant.

Minor

A non-compliance unlikely to result in the distribution of non-compliant food.

If we detect 7 or more minor non-compliance, you will fail your audit. You will return to the probation audit rate until we find you compliant.

Both major and minor

You will fail your audit if we detect more than:

  • 2 major and 3 minor non-compliances, or
  • 1 major and 4 minor non-compliances.

You will return to the probation audit rate until we find you compliant.

Advisory findings

During a pre-approval audit, we may identify things that could improve your documented food management system.

It is not mandatory to respond to these findings.

Correcting your non-compliance

If we find any instances of non-compliance, you must let us know:

  • how you propose to rectify the issue
  • what preventative measures you will put in place to stop it from happening again.

You must submit evidence to support the action you have taken.

If we consider your response is satisfactory, we will finalise the matter.

If you fail to correct your non-compliance within the agreed timeframes, we may take further action. We may choose to suspend your agreement.

Review of audit

All non-compliances and advisory findings will be provided. If you disagree with the reported detail, you can contact us in writing (email preferred) to review your concerns, within 10 business days from your audit.

Address your concerns to:

Director
Imported Food section
Department of Agriculture, Fisheries and Forestry

Email: fica@aff.gov.au 

Postal address:
GPO Box 858
Canberra ACT 2601

Phone: 1800 900 090

General enquiries

Call 1800 900 090

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Page last updated: 05 November 2024

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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