Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.
Information
Resolved time:
As of: 12:05 Monday 22 December 2025 (AEDT).
Detail:
The unplanned outage to the External Broker Website has been resolved. Clients can now access this system as normal.
Action
No action required. The department apologises for any inconvenience caused.