08 April 2026
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital Identity to access’ pathway.
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
Information
Restored time:
As of: 8:35am Wednesday 08 April 2026 (AEST).
Detail:
The unplanned service disruption impacting the Biosecurity Portal has been resolved. Users may resume using the ‘Biosecurity portal - Sign in with your Digital Identity to access’ pathway.
Action
No action required.