NEXDOC: Dairy implementation delay (2020-04)

Date of issue: 25 February 2020

Date of effect: 25 February 2020


Registered dairy exporters, manufacturers, agents, freight forwarders, approved export permit issuers and EDI users.

Department of Agriculture, Water and the Environment—Central and Regional offices.


To notify exporters of dairy products that the proposed transition of EXDOC to NEXDOC, will not occur in February as expected.

Key points

NEXDOC dairy will not go live in February as proposed.

This delay has been necessary in order to assure the quality and reliability of the system.

The department is committed to ensuring that NEXDOC addresses export certification needs and provides the required assurance for our trading partners.

We regret this delay and will notify you with new implementation arrangements.

Dairy users should register prior to implementation. Visit our NEXDOC help pages for assistance on how to register.

Email questions to Enhanced Traceability Project.

AUSkey changes

Industry should be aware that the ATO is moving from AUSkey to MyGovID. This change may impact some companies who have already registered with NEXDOC.

Information on how the ATO changes impacts those already registered will be provided.

For further information on ATO AUSkey changes, please visit the ATO website.

Software users

The department continues to work closely with third party software providers.

It is important that you also work closely with your software provider to ensure that your system needs are met, and you are well positioned to commence using NEXDOC.

The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.

Last reviewed: 25 February 2020
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