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Department of Agriculture

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  1. Home
  2. Biosecurity and trade
  3. Export
  4. Documents and certificates
  5. Next Export Documentation System (NEXDOC)
  6. NEXDOC help

Sidebar first - Export

  • Next Export Documentation System (NEXDOC)
    • For Developers of 3rd Party Software
    • Access NEXDOC
    • NEXDOC benefits and changes
    • NEXDOC help
    • Transitioning commodities to NEXDOC
    • Approving export permits in NEXDOC

NEXDOC help

To assist you in using the NEXDOC portal we have developed videos, user guides and fact sheets. These include:

  • How to register in NEXDOC
  • How to lodge a Request to Export (REX)
  • Knowing what a Request to Export (REX) status means
  • How to print certificates from your office.
  • Knowing if you should be amending or replacing a Request to Export (REX)
  • How to copy a Request to Export (REX)

For further information or assistance, contact the NEXDOC help desk NEXDOC@aff.gov.au.

How to register in NEXDOC

You will only be able to use NEXDOC if your commodity has been introduced into the system. Find out how we are transitioning commodities to NEXDOC.

To use NEXDOC, you will need to register as a user via the online service portal, even if you are using a third party software to access the system.

How to lodge a Request to Export (REX) in the NEXDOC portal

To obtain your export certification through NEXDOC, you will need to lodge a Request for Export (REX). A REX contains information specific to your consignment, required by the department and the importing country. To find out the importing country requirements visit Micor.

Once the required details have been provided, you can submit the REX for lodgement and review. Below is a video demonstrating the steps required to lodge a REX.

Video transcript DOCX (614 KB)

You can also read more information on How to lodge a Request to Export (REX) in the NEXDOC portal, in the related document below.

Knowing what your Request to Export (REX) status means

There are statuses linked to your REX to indicate the progress of your application, noting your REX may not go through all statuses. These are dependant on your commodity and importing country requirements.

Video transcript DOCX (614 KB)

The REX statuses are:

  • ORDER/DRAFT – This status indicates NEXDOC has the minimum information to generate a REX number, but there is not enough information to lodge the REX application. You can amend information at this stage.
  • FINAL – The REX is lodged with the department for authorisation. In this stage your REX has not yet been authorised. No export permit has been granted yet, if required.
  • IN REVIEW – Your REX application contains information that needs to be reviewed by the department prior to obtaining your export certificate.
  • CERTIFICATE READY – Your REX application has passed the required approvals and checks. You can view a preview of your export certificate. This status occurs if you have selected the Hold print indicator option. This option allows you to preview your final REX prior to releasing to print.
  • COMPLETED – Your REX application is complete and the final export certificate has been generated.
  • CANCELLED - This status indicates that this REX has been cancelled and cannot be progressed from this stage.
  • WITHDRAWN – You can withdraw your REX or your REX may be withdrawn by the system if it not updated at the order/draft status for 90 days.

How to print a Certificate in your office

NEXDOC allows you to print your export certification to your own office, removing the need to collect your certificate from regional department offices. This function is only accessible if the importing country allows it.

When completing your REX, you will be asked to indicate your printing preferences for the certificate. To print from your office, you will need to indicate that you wish to ‘Use your own printer’ and then select one of the following print preference options of:

  • Hold
  • Auto
  • None.

The Auto and Hold preferences give you control in either holding your certificate at the Certificate Ready status, or automatically generating your certificate to complete.

The None option indicates that you do not want to print a certificate for this consignment.

The video below outlines this process.

Transcript DOCX (62 KB)

For can read more on how to print your certificate in the related documents section.

Should I amend or replace a Request to Export (REX)

If you need to update information in your REX, a decision to amend or replace is based on the status of the REX.

You will need to amend your REX if your REX status is:

  • Order
  • Final
  • In Review or
  • Certificate ready

You will need to request a replacement if your REX status is:

  • Completed or
  • Printed

The video below displays if you should amend or replace you REX.

Video transcript DOCX (614 KB)

How to copy a Request to Export (REX)

If you are regularly exporting the same product, you can copy a previous REX application. There will be information that is required to complete the application such as quantities, weight, and departure date but a lot of the information will be copied over from the previous REX. The video below outlines how you can copy a previous REX.

Video transcript DOCX (62 KB)

Contact the NEXDOC help desk

For more information or assistance for NEXDOC, please contact NEXDOC@aff.gov.au

Related documents

Available for download below are user guides with information on NEXDOC, including how to lodge a REX.

Download

User guides to create and manage your account

NEXDOC - Create a NEXDOC Exporter Account (PDF 1.0 MB)
NEXDOC - Create a NEXDOC Exporter Account (DOCX 2.0 MB)

NEXDOC - How to Register (PDF 347 KB)
NEXDOC - How to Register (DOCX 272 KB)

NEXDOC - How to register as a Client Group (PDF 347 KB)
NEXDOC - How to register as a Client Group (DOCX 272 KB)

NEXDOC - Locate My Exporter ID (PDF 317 KB)
NEXDOC - Locate my Exporter ID (DOCX 471 KB)

NEXDOC - Add or Remove User to Exporter Account (PDF 565 KB)
NEXDOC - Add or Remove User to Exporter Account (DOCX 536 KB)

NEXDOC - Add Alternate Trading Names (PDF 500 KB)
NEXDOC - Add Alternate Trading Names (DOCX 503 KB)

NEXDOC - Add a commodity to my account (PDF 711 KB)
NEXDOC - Add a commodity to my account (DOCX 775 KB)

NEXDOC - Locate Your Client Group Token and ID (PDF 561 KB)
NEXDOC - Locate Your Client Group Token and ID (DOCX 706 KB)

NEXDOC - Locate Your Member Token (PDF 491 KB)
NEXDOC - Locate Your Member Token (DOCX 655 KB)

NEXDOC - Manage Your Details (PDF 778 KB)
NEXDOC - Manage Your Details (DOCX 1.0 MB)

NEXDOC - How to apply for Automated Export Permit Issuer (AEPI) status (PDF 841 KB)
NEXDOC - How to apply for Automated Export Permit Issuer (AEPI) status (DOCX 2.0 MB)

NEXDOC - How to Identify a Task (PDF 457 KB)
NEXDOC - How to Identify a Task (DOCX 611 KB)

NEXDOC - How to Obtain Your EDN through SEW (PDF 857 KB)
NEXDOC - How to Obtain your EDN through SEW (DOCX 1.1 MB)

NEXDOC - How to Obtain a Web Service Token (PDF 710 KB)
NEXDOC - How to Obtain a Web Service Token (DOCX 1.1 MB)

NEXDOC - FAQ Registration scenarios for NEXDOC (PDF 374 KB)
NEXDOC - FAQ Registration scenarios for NEXDOC (DOCX 275 KB)

NEXDOC - FAQ External Software Users (PDF 301 KB)
NEXDOC - FAQ External Software Users (DOCX 210 KB)

NEXDOC - FAQ Printing in the (PDF 272 KB)
NEXDOC - FAQ Printing in the (DOCX 266 KB)

NEXDOC - FAQ QR code (PDF 241 KB)
NEXDOC - FAQ QR code (DOCX 354 KB)

NEXDOC - FAQ EU TRACES NT (PDF 309 KB)
NEXDOC - FAQ EU TRACES NT (DOCX 267 KB)

If you have difficulty accessing these files, please visit web accessibility for assistance.

User guides for exporting honey and apiculture products

HONEY - FAQ EU TRACES NT (PDF 307 KB)
HONEY - FAQ EU TRACES NT (DOCX 270 KB)

HONEY - FAQ TRACES NT Countries List (PDF 160 KB)
HONEY - FAQ TRACES NT Countries List (DOCX 100 KB)

HONEY - How to Lodge Request for Export (REX) for Honey - EX188B (PDF 1.8 MB)
HONEY - How to Lodge Request for Export (REX) for Honey - EX188B (DOCX 2.0 MB)

HONEY - How to Lodge Request for Export (REX) for Honey for UK NGBA (PDF 1.7 MB)
HONEY - How to Lodge Request for Export (REX) for Honey for UK NGBA (DOCX 1.9 MB)

HONEY - How to Lodge Request for Export (REX) EU eCert (PDF 1.9 MB)
HONEY - How to Lodge a Request for Export (REX) EU eCert (DOCX 2.0 MB)

HONEY - How to Add Exporter's TRACES ID (PDF 574 KB)
HONEY - How to Add Exporter's TRACES ID (DOCX 695 KB)

If you have difficulty accessing these files, please visit web accessibility for assistance.

User guides for exporting dairy products

DAIRY - How to Lodge Request for Export (REX) for Dairy (PDF 1.6 MB)
DAIRY - How to Lodge Request for Export (REX) for Dairy (DOCX 1.9 MB)

If you have difficulty accessing these files, please visit web accessibility for assistance.

User guides for exporting egg products

EGGS - How to Lodge Request for Export (REX) for Eggs (PDF 1.7 MB)
EGGS - How to Lodge Request for Export (REX) for Eggs (DOCX 1.8 MB)

If you have difficulty accessing these files, please visit web accessibility for assistance.

User guides and FAQs for exporting other goods products

OTHER GOODS – NEXDOC FAQs (PDF 208 KB)
OTHER GOODS – NEXDOC FAQs (DOCX 222 KB)

OTHER GOODS - How to lodge a Request for Export (REX) for NX188B and NX188M (PDF 2.22 MB)
OTHER GOODS - How to lodge a Request for Export (REX) for NX188B and NX188M (DOCX 2.8 MB)

OTHER GOODS – How to lodge a Request for Export (REX) for NX418 (PDF 1.78 MB)
OTHER GOODS – How to lodge a Request for Export (REX) for NX418 (DOCX 1.68 MB)

Accessible versions of some of these documents are pending, in the interim please email NEXDOC@aff.gov.au for assistance.

User guides for exporting fish and fish products

Fish - How to lodge a Request for Export (REX) for fish and fish products (PDF 1.9 MB)
Fish - How to lodge a Request for Export (REX) for fish and fish products (DOCX 2.2 MB)

If you have difficulty accessing these files, please visit web accessibility for assistance.

User guides for exporting wool

Download

WOOL – How to lodge a Request for Export (REX) for Wool (PDF 1.4 MB) 
WOOL – How to lodge a Request for Export (REX) for Wool (DOCX 1.6 MB)

If you have difficulty accessing these files, visit web accessibility for assistance.

User guides for exporting skins and hides

Download

SKINS AND HIDES – How to lodge a Request for Export (REX) for Skins and Hides (PDF 1.4 MB) 
SKINS AND HIDES – How to lodge a Request for Export (REX) for Skins and Hides (DOCX 1.64 MB)

If you have difficulty accessing these files, visit web accessibility for assistance.

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Page last updated: 19 May 2025

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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