2018-55 - Business Systems Program – Plant Export Management System (PEMS) available to industry

​12 November 2018


This Industry Advice Notice (IAN) is to notify stakeholders that the Plant Export Management System (PEMS) is now available for use by industry.

Summary of changes and key points

  • From 12 November 2018, external Authorised Officers (AOs), exporters, EDI users and export registered establishments, can register to use PEMS.
  • Note: External AOs must have completed facilitated training and assessment in PEMS before access to the system will be granted.
  • Training and assessment of external AOs has been completed in Tasmania and will commence in South Australia on 19 November 2018. 
  • All Tasmanian external AOs are expected to have registered for and be using PEMS from today.
  • Instructions on how to register for access are available on the Department of Agriculture and Water Resources’ website.
  • Once access has been granted:
    • Exporters and EDI users will be able view their Request for Permits in PEMS and upload supporting documentation, post inspection, directly into the system (for inspections recorded in PEMS only).
    • Export registered establishments will be able to view and download inspection records from inspections conducted at their establishment (for inspections recorded in PEMS only).
    • External plant export AOs will be able to complete inspection records in PEMS and provide exporters with electronic copies of inspection documents.
  • Manual inspection documents will continue to be accepted:
    • during PEMS outages or maintenance shutdowns
    • where the AO has not yet been trained and registered in PEMS
    • where PEMS does not support particular plant export inspection records.
  • Further information about PEMS, including AO training and assessment and PEMS user guides, is available on the department’s Plant Export Management System ​webpage.


PEMS is an IT system that is used to capture and store information relating to the export of plants and plant products from Australia, including inspection results for plant export product and transport units.

Previously, PEMS only allowed departmental AOs to enter and submit inspection results and any supporting documentation.

The availability of PEMS for industry aims to streamline the plant export inspection documentation process for clients and external AOs by reducing the need for manual submission and processing of inspection documentation.

On 18 October 2018, the department notified stakeholders, via IAN 2018-47, that PEMS would be made available to industry in stages commencing November 2018.

Contact information

If you have any questions regarding PEMS please email the PEMS Administrator.
If you have any questions regarding AO training and assessment please email Plant Export Training.

David Ironside
Assistant Secretary
Plant Export Operations Branch

Last reviewed: 4 November 2019
Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

Please verify that you are not a robot.