Food Import Compliance Agreements (FICA)

Food importers may enter into a Food Import Compliance Agreement, known as a FICA, with the Department of Agriculture, Water and the Environment (the department) under the Imported Food Control Act 1992.

Many food importers have documented food management systems for sourcing and importing food. Under a FICA these systems may be recognised, offering an alternative to the routine inspection and testing of food products under the Imported Food Inspection Scheme (IFIS). The FICA frequently asked questions web page provides information about compliance agreements for importing food.

Food products imported under a FICA are not subject to potential delay and costs associated with inspection and testing under the IFIS. Instead, food products imported under a FICA are handled by the importer’s food management system which is audited by the department. Compliant importers are audited on an annual basis with the audit frequency dependent upon previous audit performance. More information about FICA auditing is available in the FICA audit regime.

All goods imported into Australia, including food imported under a FICA, are subject to Australian biosecurity requirements in accordance with the Biosecurity Act 2015 and its subordinate legislation.

The table lists the importers who are currently operating under a FICA and have provided authorisation for their company name to be listed on this webpage.

Brown Forman Australia Manassen Foods Australia Conga Foods
FTA Food Solutions Calendar Cheese Company Mondelez Australia
Fresh Produce Group Mayers Peanut Company of Australia
Langdon Ingredients Arla Foods Mayer Antico International
Riviana Foods Etherington HealthFarm
Simplot Australia Packing Station Freshmax

Requirements for a FICA​

An importer must have a documented food management system that contains specific elements before the department will consider entering into a FICA.

The food safety and compliance system (compliance system) criteria are based on;

  • Australian Standard - ISO 22000:2005 (Food safety management systems - requirements for any organization in the food chain),
  • Australia New Zealand Food Standards Code - Part 3.2 (Food Safety Requirements), and
  • consideration of other food management systems in Australia.
The compliance system criteria include requirements for manufacturer assurance, food safety assessment, traceability and verification. Further information about the requirements for a FICA can be found in the FICA requirements guide.

FICA application process

A completed FICA application form​ is required to be submitted, along with an application levy if the importer is not operating under an existing department arrangement. Additional fee for service charges are applied to cover the cost of an assessment of the applicant including a desk audit and an initial site audit to determine suitability to enter into a FICA with the Commonwealth. Further information about charges is available in the department’s charging guidelines.

Suitability assessment for FICA applicants

As part of the FICA application process, the department will review information to determine the suitability of all listed persons who are in management and control of the FICA.

We provide guidance on the questions in the suitability assessment to help you understand and meet the assessment requirements. Further information on what is meant by suitability assessment is available from Suitability assessment under the Imported Food Control Act.

If you are already operating an Approved Arrangement under the Biosecurity Act 2015, for those staff that have met the fit and proper test there is no requirement to complete this again. However, any additional staff that have responsibility for management and control under the FICA will be required to be assessed.

The FICA application form contains a self-assessment checklist. The self-assessment must be completed by linking the relevant section of the importer’s compliance system to the corresponding requirement in the FICA document.

On receipt of a completed FICA application form, we check the importer’s history of compliance, including a review of:

  • the importer’s record of compliance under the Imported Food Inspection Scheme (IFIS)
  • the importer’s compliance with other department areas, such as Approved Arrangements and Export Registration
  • the importer’s payment history and any outstanding debt to the Commonwealth.

If the compliance checks are acceptable, we will conduct a desk audit of the importer’s compliance system. We then conduct an audit at the nominated primary warehouse location to verify that the documented compliance system is effectively implemented and satisfactorily addresses the requirements for an FICA.

A FICA is implemented through a compliance agreement with the Commonwealth which upon successful assessment, commences after the signing of the agreement by both parties and payment of the annual levy, if applicable.

FICA notification

Use the FICA notification form, to tell us if you:

  • detect noncompliant food or initiate a food recall
  • change your authorised personnel or senior management
  • change your compliance system
  • change your FICA warehouse register
  • change your direct delivery arrangements
  • become insolvent.

Contact the department

For further information about FICA please contact the department:

FICA Contact Officer
Imported Food section
Phone: 1800 900 090
Email: Imported Food Inquiries

Last reviewed: 30 July 2020
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