Skip to main content Skip to main navigation Skip to search
Home

Top navigation main

  • News & media
  • Jobs
  • Ministers
  • Contact us
Main menu

AWE Main

  • Agriculture and land
    Agriculture and land Building stronger and more sustainable agriculture, fisheries, forestry and land care.
    • Animal health
    • Climate change and agriculture
    • Drought, disaster and rural support
    • Farming, food and drought
    • Fisheries
    • Forestry
    • Levies and charges on agricultural products
    • Mouse infestation advice
    • Plant health
    Xylella

    Protect against unwanted plant pests

    Our biosecurity system helps protects us. Everyone has a role in supporting our biosecurity system.

    Find out more

  • Biosecurity and trade
    Biosecurity and trade
    • Aircraft, vessels and military
    • Biosecurity policy
    • Cats and dogs
    • Exporting
    • Importing
    • Pests, diseases and weeds
    • Public awareness and education
    • Trade and market access
    • Travelling or sending goods to Australia
    • Report a concern
    Brown marmorated stink bug

    BMSB Seasonal Measures

    Australia has strengthened seasonal measures to manage the risk of BMSB.

    View our seasonal measures

  • Science and research
    Science and research Undertaking research and collecting data to support informed decisions and policies.
    • Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES)
    • Plant Innovation Centre
    Abares

    ABARES Insights

    Get 'snapshots’ of agricultural, forestry and fisheries industries, or analysis of key issues.

    Find out more

  • About us
    About us We enhance our agricultural industries and trade, and manage the threat of biosecurity risks to Australia.
    • Accountability and reporting
    • Assistance, grants and tenders
    • Contact us
    • Fees and charges
    • News and media
    • Our commitment to you
    • Payments
    • People and jobs
    • Publications
    • What we do
    • Who we are
    Budget 2025-26

    Budget 2025-26

    The 2025–26 Portfolio Budget Statements were released on 25 March 2025.

    Find out more

  • Online services
    Online services We do business with you using online platforms. This makes it easier for you to meet your legal requirements.
Department of Agriculture

Breadcrumb

  1. Home
  2. Biosecurity and trade
  3. Import
  4. Industry advice notices
  5. 2018
  6. 172-2018

Sidebar first - Import

  • Industry advice notices
    • 2025
    • 2024
    • 2023
    • 2022
    • 2021

172-2018 - Processing delays as result of systems issue with S-Cargo for GAS/CAL and BMSB LCL/FAK containers

​​30 November 2018

Who does this notice affect?

Importers and brokers of sea containers and break bulk cargo from countries listed on the Department of Agriculture and Water Resources’ Country Action List (CAL).

Stakeholders in the import and shipping industries—including freight forwarders, importers, customs brokers, stevedores and master consolidators—associated with imported goods that require increased intervention during the Brown marmorated stink bug (BMSB) risk season (shipped between 1 September 2018 and 30 April 2019 inclusive).

What has changed?

Further to the IAN (169-2018) of 27, November 2018, the Department of Agriculture and Water Resources (the department) is continuing to experience issues with the S-Cargo system. This means that cargo reports lodged may experience processing delays.

The department is currently working to resolve the issue as a high priority.

GAS/CAL cargo reports

As a result of the outage, the department is unable to process high risk cargo from CAL countries through S-Cargo.

The department is implementing manual processes to manage the clearance of cargo from CAL countries. However, delays are expected pending the resolution of this outage.

Management of LCL/FAK containers for BMSB risk  

The management of LCL/FAK containers subject to BMSB measures is also affected by this outage as cargo reports of some LCL/FAK containers may not have been referred to the S-Cargo system.

During this outage, industry stakeholders affected by the LCL/FAK containers for BMSB risk, can assist by emailing ​BMSB processing with the container number and the following details in advance or as early as possible:

  1. Declaration that all the BMSB target high risk goods have been treated for BMSB requirements by an approved offshore treatment provider and supported by a valid treatment certificate which includes the container number as evidence, or links to all the target high risk goods of concern, or
  2. Declaration that there are no BMSB target high risk goods inside the container, or
  3. Declaration with a signed Agreement to Treat Goods form, authorising the onshore treatment of the whole container at a nominated approved arrangement site and treatment option, or
  4. Request to move the container seals intact to a nominated approved arrangement site pending further advice on the preferred risk management option. This advice needs to be provided to the department within 7 days of arrival, otherwise the container will be directed for export. There are four options:
    1. Declare there is no BMSB target high risk goods, or
    2. Treat the whole container onshore, or
    3. Export the whole container, or
    4. Destruction of the whole container.

Please note the BMSB processing inbox only deals with enquiries relating to LCL/FAK containers. For FID level processing, please submit your documents through COLS.

Further information

Industry stakeholders currently experiencing delays due to this outage are requested to follow the guidance provided above, rather than call the department’s call centre.

All available staff are working to manually process affected entries and increased call volumes will only further increase processing delays.

For further information relating to the assessment and processing of LCL/FAK containers from BMSB target countries, please contact BMSB processing.

For further information relating to processing of cargo from CAL countries, please contact Container NCC.

For further information regarding the policy for BMSB measures, visit the Seasonal Measures for BMSB webpage or contact Air and Sea Cargo.

If you see something that could have entered Australia with imported goods report it to See. Secure. Report. on 1800 798 636 or complete the online form.


General enquiries

Call 1800 900 090

Contact us online

Report a biosecurity concern

Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please verify that you are not a robot.

Skip
Page last updated: 04 November 2019

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

Footer

  • Contact us
  • Accessibility
  • Disclaimer
  • Privacy
  • FOI

© Department of Agriculture, Fisheries and Forestry

Facebook X LinkedIn Instagram